What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Bob Jennings - State Farm Agent?
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2002 after working in State Farm management, bringing a strong understanding of the business and a focus on serving customers the right way. Today, our team includes four members who work together in a relaxed, service-oriented environment. I’m a sixth-generation Texan, a graduate of Texas A&I with a business degree, and a proud husband and father of two.
Giving back is important to me, and I stay involved in efforts such as the Austin Opera fundraiser and MD Anderson lung cancer research initiatives. Our office culture is laid back but focused, with an emphasis on great customer service and taking ownership of your role. We’re looking for self-starters who are dependable, customer-focused, and motivated to do meaningful work.
For our team, we offer PTO, paid holidays, a gym membership, snacks and coffee in the office, a Simple IRA, and health benefits. If you’re looking for a supportive, low-drama environment where you can build a steady, long-term career, this could be a great fit.
ROLE DESCRIPTION:
I opened my agency in 2002 after working in State Farm management, bringing a strong understanding of the business and a focus on serving customers the right way. Today, our team includes four members who work together in a relaxed, service-oriented environment. I’m a sixth-generation Texan, a graduate of Texas A&I with a business degree, and a proud husband and father of two.
Giving back is important to me, and I stay involved in efforts such as the Austin Opera fundraiser and MD Anderson lung cancer research initiatives. Our office culture is laid back but focused, with an emphasis on great customer service and taking ownership of your role. We’re looking for self-starters who are dependable, customer-focused, and motivated to do meaningful work.
For our team, we offer PTO, paid holidays, a gym membership, snacks and coffee in the office, a Simple IRA, and health benefits. If you’re looking for a supportive, low-drama environment where you can build a steady, long-term career, this could be a great fit.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bob Jennings - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred
Salary : $36,000 - $50,000