What are the responsibilities and job description for the Parts Counterperson position at Bob Bell Nissan/Kia?
If you are looking for an opportunity to work for a fast growing, family-owned dealership, Bob Bell Automotive Group is for you!
At Bob Bell, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
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Medical and Prescription Drug Plans
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Health Savings Account (HSA) Eligibility
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Wellness Program
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CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
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Dental and Vision Plans
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401K
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Disability and Life Insurance
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We have 6 dealerships in the greater Baltimore, Maryland area!
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Employee Car Purchase Program
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Career Progression
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Great Company Culture
Responsibilities
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Greet customers promptly
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Obtain customer and vehicle information
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Determine and recommend needed parts base on age, mileage and history of vehicle
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Prepare a complete and accurate estimate of cost for parts
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Establish follow up time
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Monitor the progress of each part / order throughout the day, and updating customers as needed
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Verify that the final invoice reconciles with the parts sold
Qualifications
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Proven record of achieving exceptional Customer Satisfaction
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Past experience as a parts counter person / consultant Consultant is a must
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Above average energy level
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A desire for a long term career with a growing organization
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Personal and professional integrity
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ADP / CDK computer experience a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.