What are the responsibilities and job description for the Automotive Parts Counterperson position at Bob Bell Automotive?
Automotive Parts Counterperson Needed!
Join the Bob Bell Automotive Group Team!
Responsibilities
Join the Bob Bell Automotive Group Team!
Responsibilities
- Assist retail, wholesale, and service department customers with parts inquiries and purchases
- Promptly greet customers and technicians and provide exceptional customer service
- Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
- Process parts orders accurately and efficiently
- Maintain accurate inventory records and monitor stock levels
- Receive, stock, and organize incoming parts shipments
- Coordinate with service advisors and technicians to ensure timely parts availability for repairs
- Follow up on special orders and communicate status updates to customers and internal departments
- Process returns, warranties, and core returns according to manufacturer guidelines
- Maintain a clean, organized, and professional parts department
- Meet dealership and manufacturer performance standards
- Previous automotive parts experience preferred
- GM / Chevrolet experience preferred
- CDK experience preferred
- Strong knowledge of automotive systems, parts, and accessories
- Experience with dealership management systems and electronic parts catalogs preferred
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Valid driver's license and clean driving record
- Ability to lift up to 50 pounds and work in a physically active environment
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore, Maryland area!
- Employee Car Purchase Program
- Career Progression
- Great Company Culture