What are the responsibilities and job description for the HVAC Dispatcher position at Bob and Eds?
We are looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!
Why Join Our Team?
Competitive pay with room to grow
Medical, Dental, and Vision Insurance
401(k) with company match
Life and Disability Insurance
Paid Time Off (PTO) & Paid Holidays
Ongoing training and career development
A supportive, team-oriented company culture
What You'll Do:
Answer and prioritize emergency and non-emergency service calls
Schedule and dispatch service technicians for installations and repairs (HVAC, Plumbing, and Electrical)
Maintain accurate customer records in our database
Coordinate with field teams to troubleshoot service issues
Ensure clear and timely communication between customers and technicians
Play a critical role in keeping operations running smoothly and efficiently
What We’re Looking For:
2 years of experience in a call center, dispatch, or customer support role (required)
- Service Titan experience (Highly Preferred)
- Experience in HVAC, Plumbing, or Electrical dispatch (preferred)
Strong communication and problem-solving skills
Ability to multitask and thrive in a fast-paced environment
Team player with a customer-first attitude
Familiarity with dispatching or scheduling software is a plus
Location: In Office
Pay: $18.00 – $22.00 per hour
Job Type: Full-Time
Posted Max Pay Rate
USD $22.00/Hr.
Posted Min Pay Rate
USD $18.00/Hr.
Salary : $18 - $22