What are the responsibilities and job description for the Body Shop Office Assistant position at Bob Allen Ford?
Location: Bob Allen Ford - Overland Park, KS
About Bob Allen Ford
Bob Allen Ford is a trusted dealership serving the Overland Park community with a high-volume collision center known for accuracy, professionalism, and quality repairs. We operate in a fast-paced environment where organization and communication matter. We’re looking for someone dependable, detail-focused, and ready to support both office workflow and basic estimating duties within the body shop.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday
Work Requirements
Work Location: In person
Ability to Commute: Overland Park, KS (Required)
Salary Range
$20 - $22.50 per hour based on qualifications
Job Description
Bob Allen Ford is seeking a Body Shop Office Assistant to support the administrative operations of our Collision Center. This position plays a key role in maintaining repair order accuracy, assisting with insurance documentation, communicating with customers, and helping estimators with basic estimate preparation and supplements.
This is an ideal role for someone who enjoys structure, multitasking, and supporting a team in a busy repair environment.
Responsibilities
Assist with daily administrative tasks in the body shop
Open, update, and close repair orders accurately and on time
Support estimators with basic estimating tasks, photo documentation, and supplement preparation
Communicate repair status and updates to customers in a professional, timely manner
Coordinate insurance documentation, approvals, and communication with adjusters
Verify parts orders, returns, and invoice accuracy for each repair
Check vehicles in and out, documenting damage and condition
Manage customer paperwork, signatures, and payment processing
Keep office files, repair records, and digital logs organized
Maintain a clean and organized office environment
Assist estimators and technicians with administrative needs
Perform other duties as assigned to support the collision center
Qualifications
1-2 years of experience in a body shop, collision center, or automotive office environment preferred
Basic understanding of collision repair processes or estimating strongly preferred
Experience with CCC, Mitchell, or similar estimating software is a plus
Strong communication and customer service skills
Highly organized with the ability to manage multiple tasks at once
Comfortable handling paperwork, digital files, and repair documentation
Reliable, detail-oriented, and able to follow established processes
Valid driver’s license
Why Join Bob Allen Ford
Stable, reputable dealership with long-term growth potential
Supportive and team-focused work environment
Training provided for estimating responsibilities
Opportunity to expand into full estimator duties over time
Benefits
Medical, dental, and vision insurance
Paid time off and holidays
401(k) with company contribution
Employee vehicle purchase and service discounts
Paid training and development
Equal Opportunity Employer Statement
Bob Allen Ford is an Equal Opportunity Employer. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants are encouraged to apply.
About Bob Allen Ford
Bob Allen Ford is a trusted dealership serving the Overland Park community with a high-volume collision center known for accuracy, professionalism, and quality repairs. We operate in a fast-paced environment where organization and communication matter. We’re looking for someone dependable, detail-focused, and ready to support both office workflow and basic estimating duties within the body shop.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday
Work Requirements
Work Location: In person
Ability to Commute: Overland Park, KS (Required)
Salary Range
$20 - $22.50 per hour based on qualifications
Job Description
Bob Allen Ford is seeking a Body Shop Office Assistant to support the administrative operations of our Collision Center. This position plays a key role in maintaining repair order accuracy, assisting with insurance documentation, communicating with customers, and helping estimators with basic estimate preparation and supplements.
This is an ideal role for someone who enjoys structure, multitasking, and supporting a team in a busy repair environment.
Responsibilities
Assist with daily administrative tasks in the body shop
Open, update, and close repair orders accurately and on time
Support estimators with basic estimating tasks, photo documentation, and supplement preparation
Communicate repair status and updates to customers in a professional, timely manner
Coordinate insurance documentation, approvals, and communication with adjusters
Verify parts orders, returns, and invoice accuracy for each repair
Check vehicles in and out, documenting damage and condition
Manage customer paperwork, signatures, and payment processing
Keep office files, repair records, and digital logs organized
Maintain a clean and organized office environment
Assist estimators and technicians with administrative needs
Perform other duties as assigned to support the collision center
Qualifications
1-2 years of experience in a body shop, collision center, or automotive office environment preferred
Basic understanding of collision repair processes or estimating strongly preferred
Experience with CCC, Mitchell, or similar estimating software is a plus
Strong communication and customer service skills
Highly organized with the ability to manage multiple tasks at once
Comfortable handling paperwork, digital files, and repair documentation
Reliable, detail-oriented, and able to follow established processes
Valid driver’s license
Why Join Bob Allen Ford
Stable, reputable dealership with long-term growth potential
Supportive and team-focused work environment
Training provided for estimating responsibilities
Opportunity to expand into full estimator duties over time
Benefits
Medical, dental, and vision insurance
Paid time off and holidays
401(k) with company contribution
Employee vehicle purchase and service discounts
Paid training and development
Equal Opportunity Employer Statement
Bob Allen Ford is an Equal Opportunity Employer. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants are encouraged to apply.
Salary : $20 - $23