What are the responsibilities and job description for the Front Desk Coordinator - OK -Edmond position at Boardroom?
Front Desk Coordinator - Edmond, OK
Do you have a passion for providing exceptional client experiences?
Boardroom Salon for Men is the leader in the upscale men’s grooming segment, providing an elegant, teamwork-focused, empowering work environment, hiring the best team members in the industry and are looking for friendly, professional, reliable, energetic Front Desk Coordinator to join our team!
About the Role:
As the first point of contact for clients, you will play a key role in creating a welcoming atmosphere. You will assist with check-ins and check-outs, handle client inquiries, and ensure smooth daily operations at the front desk.
Key Responsibilities:
- Welcome and assist clients with a smile and positive, engaging attitude
- Utilize salon’s technology in managing appointments and salon calendar to accurately:
- Check in and check out clients
- Process cash and credit card transactions
- Perform system opening and closing procedures
- Answer phone calls and emails to schedule appointments
- Address and resolve client concerns in a professional manner
- Maintain front desk, waiting area, and retail for tidiness and organization.
- Assist / support service staff as needed
- Perform opening and closing duties
Qualifications:
- Previous experience in hospitality, customer service, or reception (preferred)
- Excellent communication and interpersonal skills
- Proficiency in MS Office and reservation software
- Detail oriented with an ability to multitask and stay calm under pressure
- Emit a positive, uplifting attitude and polished appearance
- Ability to stand for an extended period of time
- A desire to always improve yourself and the salon
- Availability to work flexible shifts, including weekends and evenings
What We Offer:
- Working with high-end and professional clients
- A supportive and fun, empowered team environment
- On-the-job training and career advancement opportunities
- Competitive hourly rate
- Employee discounts on products and services
- Earned monthly bonus
- 401K plan
- Employee assistance programs
- Paid time off and holiday pay (available after 90-days), full-time employees only
- Health, dental, optical, disability insurance (available after 90-days), full-time employees only
Ready to be the face of exceptional hospitality? Apply now!