What are the responsibilities and job description for the Product Enablement Manager, Academy position at Board?
At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.
We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.
As a leader in the Intelligent Planning space, Board has an excellent relationship with hundreds of Global and regional Partners to help deliver and implement our software to more than 3000 customers today.
Board is currently seeking a Product Enablement Manager, Academy to join our Customer Experience function.
The Product Enablement Manager for Board Academy is a Board product expert with experience working with Board customers on implementations and expansions of Board products. This person will work with the Instructional Designers and other Board Academy staff to explain Board so that the Board Academy team can create training and other learning experiences to improve skills of our customers, partners, and employees.
This person will also serve as a liaison with the product and engineering teams to bring new product information to Board Academy.
This position is hybrid and will be based in our Boston, MA office 3 days a week.
Main Duties
- Describe how Board functions to the Instructional Design staff so they are able to build training to teach technical aspects of Board to technical and non-technical people.
- Communicate with Product and Product Marketing to stay current on changes that will be coming to the Board platform.
- Explain how business problems and requirements translate into Board solutions.
- Describe the business value achieved by various Board solutions and the benefits Board brings to business stakeholders.
- Build and guide others to build the Board applications the Instructional Design team needs to create training that is meaningful and memorable.
What We Look For
- 2 years working in a consulting or implementation role in the BI/CPM space or in Analytics.
- Ability to grasp complex business requirements and visualize how to translate those into business solutions.
- Bachelors Degree in Management Information Systems (MIS), Computer Science, or other relevant field is preferred.
- Good communicator, fluent in English both spoken and written.
- Knowledge of Board platform is a plus.
- Proficiency with MS Office Products is important.
- Knowledge of SQL, as well as Python/R in a data science/analytics environment would be advantageous
Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.