What are the responsibilities and job description for the Quality Assurance Technician position at Boar's Head?
Hiring Company:
Boar's Head Provisions Co., Inc.
Overview:
Key responsibilities include monitoring manufacturing for regulatory and customer compliance. Providing guidance and/or support as it relates to quality concerns raised by internal colleagues and/or distributors. Following up on quality issues as they relate to inventory, as well as customer complaints received. Complete special projects as assigned by the FSQA Manager/Supervisor. Analyze product returns and products in inventory to identify trends in quality issues.
Job Description:
Responsibilities:
- Conduct daily walkthrough of the manufacturing floor and communicate any potential food safety/food quality and/or sanitation issues to the FSQA Manager and Department. Mgrs.
- Ensure correct products are ordered/picked for Product Slicing; coordinate weekly shipping of products to any plants, as needed.
- Conduct Truck Audits daily and communicate non-conformances to Operations Mgmt./FSQA Mgr.
- Follow up on customer complaints to ensure our current inventory isn’t compromised.
- Verify that QCP records (e.g., Cooler records, Scale Verification records, etc.) are accurately completed and up to date.
- Coordinate the communication process for when the product is either placed on hold/or released.
- Perform sanitation inspections of warehouse & deli areas for cleanliness.
- Prepare reports on inspection findings and incidents.
- Collect, evaluate, and send samples to outside labs for product analysis.
- Communicate with Distribution Center/Plants on Quality and Customer issues.
Qualifications:
- Must have a High School Diploma or GED Diploma plus additional specialized training in a food environment, verifying product quality.
- Must have at least 3-5 years of progressive work experience.
- Must possess a valid Driver’s License
- Must be Serve Safe Certified or able to attend a course and successfully pass the certification exam.
- Preferably HACCP trained or be able to attend a training course and successfully complete a training course.
- Preferably Certified as an FSQA Technician or able to successfully complete a course by a certifying body (i.e., ASQ, etc.)
Physical Demands
- Must be able to lift overhead up to 30 pounds.
- Must be able to stand and/or walk for extended periods of time.
- Must possess sufficient senses to perform effective organoleptic evaluations (corrected sensory ability is acceptable). This includes visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory ability.
Work Environment
- Must be able to work in both warm and cold environments.
- Must be able to work in a fast-paced warehouse environment and be capable of withstanding loud noises, fast-moving machinery, etc.
- Travel required is less than 40% to attend training courses or other duties, as needed.
Location:
New Castle, IN
Time Type:
Full time
Department:
FSQA