Senior Specialist, Client Processing

Senior Specialist, Digital Asset Operations

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Associate to join our Digital Assets Operations team. This role supports institutional clients and plays a key part in the day-to-day processing and oversight of digital asset transactions. This role is in NYC, NY.

In this role, you'll make an impact in the following ways:

• Working with digital assets such as bitcoin and overseeing client processing to ensure transactions for institutional clients are handled accurately and in a timely manner.
• Managing daily transactional workflows, including monitoring queues, resolving breaks, and escalating issues as needed.
• Identifying operational inefficiencies, performing analysis, and contributing to process improvements and control enhancements.
• Partnering with internal stakeholders across operations, risk, technology, and client service teams.
• Supporting coverage needs across the operating day. This role requires flexibility to support business needs, including coverage outside standard business hours and regular in-office presence. Schedules may include evenings and weekends on a rotational basis, based on business and client requirements.

To be successful in this role, we're seeking the following:

• Bachelor's degree or an equivalent combination of education and relevant experience.
• 5-7 years of total experience with 3 or more years of experience in operations, custody, settlements, reconciliations, risk and control, or digital assets. Experience with bitcoin or other digital assets is preferred.
• Strong understanding of operational risk, controls, and exception management.
• Ability to adapt quickly to new systems, tools, and evolving technology platforms.
• Proven ability to manage multiple priorities in a high volume, time sensitive environment.
• Strong attention to detail with a demonstrated commitment to accuracy and quality.
• Effective communication skills, including the ability to clearly document issues and collaborate across teams.
• Willingness to support flexible work schedules, including evenings and weekends, as required.

Senior Specialist level responsibilities and expectations:

• Experience working in a regulated financial services environment.
• Comfort acting as a subject matter resource for junior team members.
• Ability to independently identify issues and propose practical solutions.
• Experience contributing to audits, control testing, or regulatory inquiries is a plus.
• Demonstrated ownership mindset and accountability for outcomes.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.