Vice President, Production Services Application Support

Database Management, Investments and Wealth Engineering Production Services

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member in the role of Vice President, Production Services Application Support  to join our Investments and Wealth Engineering Production Services team within the Technology Services Group (TSG). This role is located in Pittsburgh, PA – HYBRID

In this role, you’ll make an impact in the following ways: 

• Design, develop, and maintain databases, including stored procedures and functions, to meet business requirements and scale effectively.
• Experience with SQL Server is required; Oracle and Azure databases nice to have.
• Tune database queries and server performance using indexing and other methods to improve speed and efficiency. 
• Implement Extract, Transform, Load (ETL) processes for data warehousing to support business intelligence and reporting. 
• Create and automate reports using SSRS and other reporting tools.
• Enforce policies and protocols to ensure data accuracy, security, and to prevent data loss or unauthorized access. 
• Collaborate with application developers, business analysts, and other teams to integrate database functionality into business solutions.

Application Support

• Monitors changes to applications and their operating environment. Analyzes any complex issues.  Recommends technical solutions on application problems.
• Contributes to and may lead major incident management calls for resolution of high priority incidents.
• Reviews and develops updates of contingency documentation and processes.  May perform periodic tests of disaster recovery processes.
• Reviews and analyzes product migrations through all systems environments.  May review and execute Change Management scripts.

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. - Typically 6-10 years of experience. People Leadership: May mentor or provide guidance for junior team members.    
• Proficiency in SQL, database design principles (e.g., normalization), data modeling, stored procedures, and database performance tuning. 
• Strong analytical and problem-solving skills to diagnose and resolve complex database issues. 
• Strong communication skills with the ability to collaborate effectively across teams, and document processes thoroughly. 
• Capacity to understand the overall business objectives and design database solutions that support those goals. 
• Ability to work under tight deadlines as well as be available for on-call duties.

Application Support 

• Maintains and supports moderately complex applications and their operating environments.
• Performs complex troubleshooting as a subject matter expert in one or more applications.  
• Works to ensure appropriate monitoring and alerting setup.  
• Collaborates with business and application development stakeholders.  
• Works on and/ may lead root cause analysis and problem management for complex problems to address underlying technical issues.
• Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
              

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
• Bloomberg’s Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP’s Climate Change ‘A List’

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.