What are the responsibilities and job description for the Senior Vice President, Production Services Application Support position at BNY External Career Site?
Senior Vice President, Production Services Application Support
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Vice President, Production Services Application Support to join our Production Services team. This role is located in Lake Mary, FL.
In this role, you’ll make an impact in the following ways:
- Maintains and supports highly complex applications and their operating environments.
- Performs complex troubleshooting as a subject matter expert for a portfolio of applications.
- Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem management for complex problems spanning multiple applications to address underlying technical issues.
- Leads production readiness reviews and PTO controls for new releases and projects, analyzes system requirements, and reviews plans for major projects and initiatives to ensure they meet system needs.
- Collaborates with development, quality assurance, operations, support, infrastructure, and business stakeholders to manage application capacity, monitoring, instrumentation, and major changes.
- Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
- 10-12 years of diverse experience in multiple areas of information technology required.
- Experience in the securities or financial services industry is a plus.
- Experience handling complex incident, problem management, and troubleshooting.
- May mentor or provide guidance to junior team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.