Assistant Property Manager

Join BNE Real Estate Group as a Full-Time Assistant Property Manager in vibrant Jersey City! This onsite role offers an exciting opportunity to work closely with a dedicated team in a fast-paced environment. You'll engage with residents and vendors, ensuring customer satisfaction while refining your management skills. Experience the thrill of negotiating contracts and improving property operations while contributing to our core value of excellence. Your detail-oriented approach will shine as you help maintain our high-performance standards.

If you're ready to take your property management career to the next level, we want to hear from you!

Are you excited about this Assistant Property Manager job?

As an Assistant Property Manager at BNE Real Estate Group, you can expect a dynamic day filled with diverse responsibilities. Your typical Monday to Friday schedule will have you starting your day by reviewing property maintenance requests and coordinating with vendors to ensure timely responses. You'll conduct regular property inspections, assessing the condition of facilities and grounds while addressing any concerns promptly. Communication is key-expect to interact with residents, addressing inquiries and fostering community engagement. You'll also assist in managing lease agreements, processing applications, and ensuring all tenant records are up-to-date. Throughout the week, you'll participate in team meetings to discuss property performance and share insights for improvement. Your attention to detail will be critical as you help maintain accurate financial records and assist with rent collection. This collaborative environment will be an exciting way to grow in the property management field every day!

What you need to be successful

To thrive as an Assistant Property Manager at BNE Real Estate Group, you'll need a robust set of skills and competencies. Strong communication and interpersonal abilities are essential, as you will regularly respond to resident concerns, complaints, and requests to ensure satisfaction and foster community relationships. Experience with property management software, specifically for managing lease agreements and maintaining resident records, is crucial. You'll also be responsible for implementing resident retention programs, such as community events and newsletters, which requires creativity and organizational skills. Attention to detail is vital for administrative tasks, including maintaining accurate resident files and ensuring timely submission of paperwork. Your ability to develop and enforce policies while remaining adaptable to improve property operations will contribute to your success. Additionally, being proactive in safety compliance is key; you'll need to learn and oversee adherence to safety rules, promptly addressing unsafe conditions to protect residents and staff.

Position Schedule: Monday-Friday with one weekend day requirement per month

Knowledge and skills required for the position are:

Minimum Required Qualifications:

• BS degree in related field
• 3 years' experience in property management
• Strong interpersonal skills
• Proficient in computer programs, including Microsoft Office and Yardi
• Ability to work with minimal supervision
• Well organized with excellent time management skills
• An in-depth knowledge of all rules, regulations and laws regarding property management
• Valid NJ real estate salesperson license
• Maintain regular and punctual attendance
• Work hours as required to complete assignments/projects
• Travel overnight as required
• Comply with all company policies and procedures
• Professional Image
• Strong Verbal Skills
• Strong customer service orientation

Essential Job Functions:

Marketing

• Establish and meet leasing goals that reach or exceed budgeted occupancy for the community
• Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies
• Maintain current knowledge of market and competitor properties and ensure that leasing staff is equally as knowledgeable so that all presentations properly position the community's competitive advantages.
• Complete and review shopping reports with leasing staff.
• Maintain a professional, friendly, and inviting atmosphere in the leasing center
• Recommend leasing specials to upper management as needed
• Promulgate apartment availability, pricing, and concession information among staff
• Coordinate promotional events as needed with site staff
• Review all advertising and press releases for accuracy and effectiveness
• Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes.
• Keep accurate records of customer traffic and leases daily using property management software system (Yardi)
• Prepare, present, and distribute daily and weekly leasing reports to upper management team using report templates as provided by upper management
• Ensure execution of all promotional programs as directed by upper management

Leasing

• Meet and qualify all prospective residents and obtain necessary guest card information
• Conduct property and apartment tours with prospective residents
• Ensure Fair Housing and company policy compliance throughout all leasing presentations
• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits
• Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application "closing ratio"
• Complete lease paperwork in accordance with company policies
• Verify lease applications through use of credit check service and online application portal
• Maintain compliance of lease application criteria
• Prepare accurate lease packages in a timely manner
• Assist residents with lease signing, move-in orientation, and apartment inspections as needed
• Prepare and distribute lease renewals
• Motivate leasing staff

Administration

• Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in
• Coordinate with Property Manager and Maintenance Manager to ensure timely apartment turnover to accommodate move-ins and minimize vacancy
• Ensure accurate and timely reporting of move-ins and move-outs.
• Prepare resident/prospect correspondence as needed
• Maintain a complete resident file for every resident
• Maintain general office files
• Work with leasing staff to prepare and distribute accurate daily and weekly reports to upper management team
• Assist in the preparation of monthly financial reports, as needed
• Attend scheduled owners' meetings, staff meetings and resident meetings as required
• Complete other duties as assigned by upper management
• Manage work schedules of leasing staff to optimize property coverage
• Monitor promotional material and office supply inventory. Alert upper management when additional materials or supplies are needed

Resident Relations

• Receive and report service calls promptly
• Review outside and intra-company correspondence
• Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager
• Assist in the planning and execution of resident functions as required

Safety

• Learn and ensure compliance with all company, local, state and federal safety rules
• Ensure that unsafe conditions are corrected in a timely manner
• Direct staff to follow a "safety first" principle

Ready to join our team?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!