What are the responsibilities and job description for the Part Time Summer Teller position at BNA Bank?
About the Role:
This is a part-time, summer teller position. The days worked in the part–time teller position are Mondays and Fridays, as well as the busy days of the month, such as the 1st and the 3rd. If a holiday falls on Monday, the part-time teller works on Tuesday; if it falls on Friday, the part-time teller works on Thursday. If the part-time teller is a student, BNA Bank may make exceptions to accommodate the student’s schedule for the 1st and 3rd busy days, but Mondays and Fridays are required days for the part-time teller.
As a Teller, you will serve as the primary point of contact for customers conducting their daily banking transactions. Your role is critical in ensuring accurate and efficient processing of deposits, withdrawals, payments, and other financial services while maintaining a high level of customer satisfaction. You will be responsible for identifying customer needs and providing appropriate solutions or referrals to other banking specialists. This position requires a strong commitment to compliance with banking regulations and internal policies to safeguard customer assets and the institution's integrity.
Responsibilities:
- Process routine financial transactions, including deposits, withdrawals, check cashing, and loan payments, accurately and efficiently.
- Verify customer identification and account information to ensure security and compliance with regulatory requirements.
- Provide exceptional customer service by addressing inquiries, resolving issues, and educating customers about available banking products and services.
- Maintain accurate records of all transactions and balance cash drawers at the beginning and end of each shift.