What are the responsibilities and job description for the Customer Service BDC Agent position at BMW of the Main Line?
BMW of the Main Line
Bala Cynwyd, PA
Full Time
or
Description Of The Role
As a Customer Service BDC Agent at BMW of the Main Line, your primary responsibility will be to assist customers with inquiries related service appointments. You will be the first point of contact for customers, providing exceptional customer service and ensuring their needs are met efficiently.
Responsibilities
Competitive compensation of $15.00 - $20.00 per hour paid bi-weekly, opportunities for advancement within the company, employee discounts on products and services, and a positive work environment.
About The Company
BMW of the Main Line is a premier luxury car dealership located in Bala Cynwyd, PA. We pride ourselves on providing exceptional customer service and an extensive selection of new and pre-owned BMW vehicles. Join our team and be a part of a dynamic and successful organization!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province
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Date: 11/19/2025
Please contact us if you would like to better understand our data collection and usage policies.
BMW of the Main Line
Bala Cynwyd, PA
Full Time
or
Description Of The Role
As a Customer Service BDC Agent at BMW of the Main Line, your primary responsibility will be to assist customers with inquiries related service appointments. You will be the first point of contact for customers, providing exceptional customer service and ensuring their needs are met efficiently.
Responsibilities
- Handle inbound and outbound calls professionally and efficiently
- Assist customers with scheduling service appointments
- Update customer records accurately in the CRM system
- Provide information on promotions and specials
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and problem-solving skills
- Proficiency in computer systems and CRM software
Competitive compensation of $15.00 - $20.00 per hour paid bi-weekly, opportunities for advancement within the company, employee discounts on products and services, and a positive work environment.
About The Company
BMW of the Main Line is a premier luxury car dealership located in Bala Cynwyd, PA. We pride ourselves on providing exceptional customer service and an extensive selection of new and pre-owned BMW vehicles. Join our team and be a part of a dynamic and successful organization!
- Experience with phone, computer (Excel spreadsheets), customer relations required
- Must have great communication and people skills
- A team player with an outgoing, positive attitude is a must
- Competitive Hourly Wages, Benefits, 401(k) and Health Plans available
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Apply for Customer Service BDC Agent
First name (required)
Last name (required)
Email address (required)
Phone number (required)
I would like to communicate with the hiring team via text message about my application and next steps.
Address (required)
City (required)
AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province
Zip/Postal Code (required)
Were you referred by anyone?
Yes
No
Please add your resume
10MB limit; .pdf, .doc, and .docx file types are accepted.
ATTACH FILE
Please add your cover letter (optional)
10MB limit; .pdf, .doc, and .docx file types are accepted.
ATTACH FILE
Career Needs
ImmediatelyTwo-weeks notice from offer3-4 weeks notice from offerMore than 4 weeks from offerTimeframe to start new position
What is your earliest available start date?
Other Information
Why do you think this position is a good fit for you?
What questions or concerns do you have about this role?
Do you have a legal right to work for any employer in the United States?
YesNoSelect
Signature and Verification
signature
Signature (required)
Date: 11/19/2025
Please contact us if you would like to better understand our data collection and usage policies.
BMW of the Main Line
Salary : $15 - $20