Product Genius

Job Purpose

Provides support to Sales, Service & Parts departments by demonstrating key functions and features of BMW vehicles. This is the go-to person in the dealership for product and technology-related questions.

Primary Responsibilities

Demonstrate vehicle features to potential clients before and during the sales process in harmony with the Client Advisor.

Deliver new and CPO BMWs to their new owners in a knowledgeable fashion.

Assist BMW Service customers in understanding features and technologies in their cars.

Assist BMW Parts customers in determining compatibility of accessories and equipment on their BMWs.

Additional Responsibilities

This person is responsible for being the go-to person on staff for product-related questions. They need to be approachable, friendly, knowledgeable, and available for sales, service and parts department customers and employees. This is a position that will continue to evolve, the list of responsibilities above is by no means all-inclusive. This is a customer-facing position, and this person is expected to maintain a professional appearance.

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee must occasionally lift and/or move up to 25 pounds.  

I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.