What are the responsibilities and job description for the Service Advisor - BMW of Fort Washington position at BMW of Fort Washington?
Job Description
At BMW of Fort Washington, we pride ourselves on delivering a premium service experience that matches the excellence of the BMW brand. We are seeking a passionate and customer-focused Automotive Service Advisor to join our dynamic team. If you have a strong background in automotive service, a customer-first attitude, and a desire to work with luxury vehicles, we want to hear from you!
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary:
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
- 3 years of prior experience in automotive service writing required
- Rotating Saturday flexibility
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
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