What are the responsibilities and job description for the Express Lube Advisor position at BMW of Anchorage?
Dealership:
L0154 BMW of AnchorageBMW of Anchorage
Express Lube Advisor
Pay: $5,000 - $10,000/monthly (depending on performance)
Scheduled: Full-time
Join a Team That Earns Customers for Life
Helping satisfied customers drive away with a smile on their face is what we do—join a team focused on delivering a premium service experience every day.
BMW of Anchorage is seeking a motivated Express Lube Advisor who is passionate about customer service and automotive care. This role is a key part of our service team, ensuring customers receive a best-in-class experience from check-in to vehicle pick-up.
As part of Lithia & Driveway, the largest automotive dealership group in the nation with over 300 locations, we offer a positive team environment, career advancement opportunities, and a commitment to providing customers with an honest, simple, and transparent service experience.
Why Join BMW of Anchorage?
- Competitive performance-based pay ($5,000 – $10,000/month)
- Full-time, stable employment
- Career growth opportunities within Lithia & Driveway
- Supportive, team-oriented work environment
- Opportunity to represent a premium luxury automotive brand
- Ongoing training and development
Responsibilities
- Greet customers in a friendly, professional manner
- Identify, confirm, and help resolve customer concerns
- Serve as the primary liaison between customers and technicians
- Ensure technicians clearly understand customer needs
- Clearly explain recommended services and repairs to customers
- Create and manage repair orders accurately and efficiently
- Maintain consistent communication throughout the service process
Qualifications
- Strong communication and customer service skills
- Effective time management and organizational abilities
- Ability to type efficiently and accurately enter repair orders
- Basic computer skills and understanding of cost calculations
- Valid driver’s license with an acceptable driving record
- Automotive service experience preferred but not required
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Salary : $5,000 - $10,000