General Manager

Operations

General Manager

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Job Details

Career area Operations Position Type Location 273 Executive Park Dr. NE, CONCORD NC 28027, United States Job ID PDX_BC_6AFADD06-A24E-445B-B54E-DB6586369D51_21956413

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Lead. Build. Restore. — Join the National Leader in Disaster Restoration.

Since 1948, BMS CAT has been restoring what matters most. From initial cleanup to complete rebuilds, we’ve stood shoulder to shoulder with our clients through their toughest moments — delivering excellence across multi-million-dollar commercial projects, residential losses, and everything in between.

Now, we’re looking for a dynamic General Manager to lead our branch — someone ready to own results, drive growth, and inspire a high-performing team in one of the most respected names in restoration.

Your Impact

As General Manager, you’ll be responsible for the total operations of your branch — overseeing a talented team of professionals to drive financial performance and operational excellence.

You’ll ensure every project reflects BMS CAT’s decades-long reputation for quality, reliability, and integrity. From fire and water mitigation to contents pack-out and full rebuilds, you’ll be at the helm of a branch that helps families and businesses recover, rebuild, and move forward.

Key Responsibilities

• Lead all branch operations including sales, mitigation, reconstruction, administration, and customer service delivery.
• Oversee P&L performance, managing full-cycle financials including cash flow, costs, and profitability. Keep close watch on KPIs to ensure results are achieved.
• Build and motivate high-performing teams — hiring, training, and developing top talent.
• Ensure excellence in project execution, compliance, and safety across all service lines.
• Collaborate with regional and corporate leadership to execute strategic initiatives and growth plans.
• Drive local market expansion and customer relationships through strong community and industry engagement.
  
  

What You Bring

• Proven success growing a service-oriented business.
• Strong business acumen and P&L management experience.
• A record of success in operations and/or sales leadership — preferably in restoration, construction, or other service-driven industries.
• Ability to energize others, executing multiple priorities with precision and purpose.
• A growth mindset — you learn fast, adapt quickly, and inspire confidence in others.
• Industry certifications (IICRC, etc.) are a plus but not required.
  
  

Compensation & Benefits

At BMS CAT, your success drives your rewards.

• Base salary quarterly bonus potential based on branch financial achievement
• Fully paid employee medical insurance, life and disability coverage
• Optional dental and vision coverage
• 401(k) plan
• Car allowance, fuel card, company laptop, and smartphone
  
  

Your Compensation Will Reflect Your Experience And Impact.

Why BMS CAT

• National strength, local leadership: The backing of a respected national brand with the autonomy to lead your market.
• Reputation you can be proud of: A company with 75 years of industry leadership and client trust.
• Growth-oriented environment: Expand your branch, develop your people, and grow your career.
• Purpose-driven work: Every project helps restore communities and lives.
  
  

💬 If you’re a results-driven leader ready to grow a market, empower a team, and make an impact with an industry leader — BMS CAT wants to hear from you.

Apply today and be part of the legacy that’s been restoring success since 1948!

BMS CAT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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