Senior Solution Architect - (Banking)

This is a part-time 30 hours a week position.

Creates a visionary IT architecture roadmap and organizational strategy to align business needs with technologies. Leads and facilitates the design and implementation of repeatable technical solutions and processes related to technology architecture. Defines and documents efficient and transparent architectural principles, standards, and guidelines regarding the proper use and deployment of business applications, data, and technology within the Bank. Partners with broader internal stakeholders to define architectural possibilities and futures. Works with business and development teams to recommend processes or system design enhancements. Ensures that systems are functionally appropriate, technically sound, and well-integrated. Provides immediate response to critical production program-wide problems to evaluate solutions, coordinate applicable recovery, and ensure resolution.

• Provides strategic input into business decisions as a trusted advisor.
• Works with internal stakeholders to provide architectural recommendations and guidance and departmental presentations.
• Leads and facilitates the design of technology projects and applications.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Reviews technical work.
• Develops and recommends productivity aids to accelerate delivery.
• Creates and manages key architecture assets for the designated portfolio and business scope.
• Ensures sound and robust architecture and provides sufficient guidance for the successful implementation of solutions to mitigate negative enterprise technology and budget impacts.
• Identifies risks or issues with technology solution and design that may impact realization of project benefits, and guides and supports stakeholders in making good decisions that proactively resolve or mitigate potential project risks/delays.
• Participates in the system specification review process to ensure system requirements can be translated into valid software architecture.
• Identifies and researches relevant technologies, performs proofs of concept / prototypes, and recommends the applications of such technologies for future product architecture.
• Provides input into the preparation of business case.
• Identifies opportunities to strengthen the capability of the technology organization (e.g. sharing architectural expertise to promote technical development, mentoring employees, building communities of practice and networks).
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities, and individual learning.
• Provides architectural expertise and domain knowledge to advise and guide senior leaders.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.
  

Qualifications:

• 7 years of Solution Architect experience in a large, enterprise level environment within the banking domain
• Strong knowledge and work experience in:
• Internet facing applications
• Web technologies, Angular, JS, CSS, Web applications, content management, etc
• Mobile iOS and Android apps, primarily hybrid apps
• Internet facing Application Security controls
• Cloud technologies (AWS)
• Industry standard protocols such as oAuth, OIDC, SAML, JWT
• Mainframe systems
• API’s design, API gateway, Swagger, Spring Boot, Java, Node.js
• End to end enterprise solutioning (frontend to Enterprise services to Product system/3rd party)
• Breath of communication protocols
• Strong understanding of service-oriented architecture, databases, and data modeling techniques
• Strong experience with real-time and batch interface design and implementations
• Strong understanding of TOGAF framework
• Strong experience designing and implementing micro-services
• Strong experience with SOAP/XML and RESTFUL/JSON schema design and implementation
• Strong experience with database structures and relational database design and modeling
• Security concepts (like Authorization and single sign on)
• Designing and scaling applications
• Design Patterns and architectural patterns
• Agile background
• Understands the strategic technical direction of: middleware, continuous Integration and continuous deployment, testing, systems management, enterprise data & access layers, and pertinent styles of computing,
• Possesses a deep understanding and problem solving ability of various complexities.
• Expert knowledge in the techniques that go into producing designs of complex systems, including requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.
  
  
  

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
  

Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.
  
  
  

Salary:

$43,100.00 - $58,300.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.