What are the responsibilities and job description for the Retail Relationship Banker position at BMO Financial?
Delivering Exceptional Service to BMO Customers
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Sales and Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects.
Your primary goal will be to identify customer needs and provide advice and guidance on financial solutions that meet their requirements. You will work collaboratively with our partners to deliver a seamless customer experience and achieve overall business objectives.
This role requires strong communication and interpersonal skills, as well as the ability to build rapport and connections with customers. You will also need to be proactive in engaging with existing customers and prospects, identifying opportunities to grow loyalty and drive sales.
In addition to your excellent communication skills, you will need to have a working knowledge of personal and small business customer needs and solutions. Experience in financial services is an asset, and you should be confident and experienced in using social media, tablets, smartphones, online tools, and applications.
You will play a key role in supporting customer transactions, addressing questions and resolving issues, and applying the risk management framework to protect the Bank's assets. Your analytical and problem-solving skills will be essential in making credit recommendations and ensuring compliance with legal and regulatory requirements.
If you are a passionate and results-driven individual who is committed to delivering a personal customer experience, we encourage you to apply for this exciting opportunity.
About Us
BMO Financial Group is a leading financial institution that is dedicated to creating lasting, positive change for our customers, communities, and people. Our Purpose - Boldly Grow the Good in business and life - guides everything we do, from providing innovative financial solutions to investing in our communities.
We strive to create an inclusive and supportive work environment where everyone has the opportunity to grow and make an impact. We offer a range of benefits, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
To learn more about our company culture and values, please visit us at About Us.
