What are the responsibilities and job description for the Hotel Housekeeping Supervisor position at BMI Hospitality Management?
Do you want to work for a great company with competitive benefits and pay? The Towneplace Suites by Marriott Olympia is looking to hire a Housekeeping Supervisor. If you think you'd be a great addition to our team, please apply!
Benefits:
- Medical, dental, and vision offered after qualification period
- Competitive performance bonuses - potential for up to $400 monthly
- 401k with match offered after qualification period
- Employee discounts at Marriott Hotels worldwide
- Washington State Paid Sick Leave
- Vacation time accrued based on hours worked
- Free parking
- Overtime pay for holidays worked. 10 holidays per year
Job duties:
- Manage day to day staffing requirements, plan and assign work
- Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Promote teamwork and quality service through daily communication and coordination with other department heads
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
- Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed
- Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Carry out special needs and requests of the guests, VIP's, and repeat visitors
- Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling and cleaning agents)
- May maintain procedures for security of lost and found items