What are the responsibilities and job description for the Carrier Sales Representative position at BM2 Freight Services, Inc.?
Company Overview
BM2 Freight Services, Inc is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, intermodal, and expedited services all over the 48 states and Canada.
Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.
Job Summary
BM2 Freight Services, Inc. is searching for a full-time Carrier Sales Representative to work at our Chicago office in Des Plaines, IL. Our prospective Carrier Sales Representative will assist an Account Representative by tracking and tracing carriers, submitting BOLs to accounting, covering loads, scheduling appointments with shippers and receivers, negotiating carrier rates, and building a reliable carrier network.
At BM2 Freight, employees are our No. 1 investment. We are looking for a talented professional interested in molding their logistics career with an award-winning, growing company.
Carrier Sales Representative responsibilities:
BM2 Freight Services, Inc is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, intermodal, and expedited services all over the 48 states and Canada.
Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.
Job Summary
BM2 Freight Services, Inc. is searching for a full-time Carrier Sales Representative to work at our Chicago office in Des Plaines, IL. Our prospective Carrier Sales Representative will assist an Account Representative by tracking and tracing carriers, submitting BOLs to accounting, covering loads, scheduling appointments with shippers and receivers, negotiating carrier rates, and building a reliable carrier network.
At BM2 Freight, employees are our No. 1 investment. We are looking for a talented professional interested in molding their logistics career with an award-winning, growing company.
Carrier Sales Representative responsibilities:
- Check Calls: Setting reminders to call carriers for load updates and document in TMS
- Schedule Appointments: Work with Account Representative to accommodate customer’s deadlines. Schedule appointments for carriers to arrive at shipper or receiver location. Reschedule when necessary
- Communication: Effectively and concisely communicate with Account Representative in a team-oriented environment in order to cover customer loads. Share responsibilities for any customer loads that occur after regular work schedule
- Customer Service: Provide exemplary customer service even when faced with disgruntled carriers
- Build Carrier Network: Onboard new carriers, develop preexisting carrier relationships, off board carriers when necessary
- TMS: Document all progress, updates, reminders, etc. in our TMS at all times. Training provided. No previous experience necessary
- Cover Loads: Negotiate rates with carriers, provide carriers with pertinent information regarding loads, ensure all loads are successfully completely professionally and on time, apply conflict-resolution skills to solve issues as they arise, assist in maintaining customers’ satisfaction, submit BOLs to accounting for processing
- Bachelor’s degree
- 1 - 3 years or more of previous carrier sales experience preferred
- Proficient written and verbal communication
- Excellent attention to detail and problem solving/ analytical skills, multitasking, and
- technological skills
- Excellent customer service skills
- Proven experience with high call volume in a sales environment
- Base commission
- Paid parking
- 7 AM - 5 PM weekly schedule
- Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
- Eligible for 401k contribution after 90 days employment (with company matching program)
- 4 weeks paid maternity and paternity leave