What are the responsibilities and job description for the Verizon Customer Experience Representative position at BM Enterprises SD?
We’re hiring a Verizon Customer Experience Representative in San Diego to support the part of the process that directly impacts retention, clarity, and overall sales results. As a Verizon Customer Experience Representative, you’re stepping in after initial conversations to make sure everything is accurate, understood, and moving forward without friction.
This is an entry level role where precision, communication, and follow-through matter more than anything else.
What You’ll Handle as a Verizon Customer Experience Representative
- Walk customers through what they selected and how their setup works
- Break down next steps so nothing is confusing or missed during the sales process
- Process updates, changes, and account details with accuracy
- Keep conversations clear and focused so customers move forward confidently
- Identify opportunities to introduce additional services that support overall sales
- Stay organized while managing multiple accounts
As a Verizon Customer Experience Representative, you’ll learn how small details (timing, clarity, accuracy) directly influence whether a customer completes the process, stays engaged, and contributes to long-term sales success.
Every Verizon Customer Experience Representative develops their own rhythm for managing conversations, staying organized, and keeping everything on track.
Skills That Matters in This Role
- Clear communication that keeps customers confident throughout the sales process
- Strong attention to detail when handling account information
- Ability to manage multiple conversations without losing track
- Comfort stepping in to guide and clarify when needed
- Consistency in how you follow through as a Verizon Customer Experience Representative
Role Snapshot
- Full-time, in-person Verizon Customer Experience Representative role in San Diego
- Weekly pay performance-based bonuses tied to sales results
- Training provided for every Verizon Customer Experience Representative
- Team environment with shared expectations and accountability
If you’re looking for an entry level Verizon Customer Experience Representative role where communication, accuracy, and follow-through directly influence sales, this is a strong fit.
Pay: $1,000.00 - $1,300.00 per week
Benefits:
- 401(k)
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $1,000 - $1,300