What are the responsibilities and job description for the Media Assistant position at Bluwave Media?
Job Title: Media & Studio Assistant (Reception & Workspace Operations)
Location: Clovis, NM (On-Site)
Position Type: Part-Time to Full-Time / Entry-Level
Reports To: Studio Owner / Lead Producer
Position Overview
The Media & Studio Assistant manages the front-of-house client experience, daily studio office operations, and baseline production logistics. This role serves as the primary point of contact for clients entering the studio or calling with inquiries, while maintaining an organized, production-ready creative workspace.
In addition to front-desk administration, this role supports digital asset intake, media prep, equipment staging, and basic workflow coordination across photography, video, and print jobs. Ideal for an organized, detail-oriented individual eager to gain hands-on experience inside an active commercial media agency.
Key ResponsibilitiesReception & Client Experience
- Greet clients, visitors, and commercial partners professionally upon arrival.
- Serve as the first line of contact for phone, web booking inquiries, and studio email correspondence.
- Guide incoming clients through intake forms, photo/video releases, and onboarding questionnaires.
- Coordinate client scheduling, shoot calendar bookings, and follow-up communication.
- Handle front-counter point-of-sale invoicing, basic payment intake, and receipt delivery.
Studio & Workspace Operations
- Maintain an orderly, clean, and client-ready studio space, including reception areas, shoot bays, client lounges, and edit suites.
- Manage studio supply inventory (office supplies, hospitality items, printer paper, packaging materials) and submit replenishment requests.
- Coordinate package deliveries, outgoing gear shipments, and client pickup orders (e.g., photo prints, physical media deliverables).
- Ensure workspace security procedures, opening protocols, and end-of-day closing checklists are followed consistently.
Media & Production Support
- Assist with initial media offloading, card intake, folder structuring, and routine hard-drive backups according to studio naming conventions.
- Assist the creative lead with staging gear for shoots (lighting stands, backdrops, battery charging stations, grip equipment).
- Help coordinate digital proof galleries, client download links, and basic review links using web delivery platforms.
- Assist with packaging, trimming, and prepping fine-art or photo prints for client presentation.
- Provide light set assistance during in-studio commercial shoots, headshot sessions, or podcast/live recordings as needed.
Qualifications & SkillsRequired:
- Education & Experience: High school diploma or equivalent; customer service, administrative, or retail experience preferred.
- Communication: Clear, polite, and confident verbal and written communication skills.
- Organization: Exceptional attention to detail, reliability, and the ability to multitask in a fast-paced environment.
- Tech Literacy: Comfort navigating macOS/Windows computers, cloud storage (Google Drive/Dropbox), calendar tools, and standard office software.
- Professionalism: Punctuality, self-direction, and discretion when handling client files and confidential business information.
- Physical Capability: Ability to lift up to 35–40 lbs occasionally (moving gear cases, c-stands, paper backdrop rolls, or packaging).
Preferred (Bonus):
- Familiarity with creative software ecosystems (e.g., Adobe Creative Cloud, DaVinci Resolve, or digital photo proofing platforms).
- Basic understanding of digital photography, video terminology, or audio gear.
- Experience handling client booking platforms and point-of-sale payment processors (e.g., Pixieset, Stripe, Square).
Work Environment & Schedule
- Environment: Professional media production studio, desk workspace, and occasional active set environments.
- Hours: Standard daytime studio operating hours with occasional flexibility needed for evening community events or weekend studio bookings.
- Compensation: Competitive hourly wage commensurate with experience, with opportunities for skill growth in media production and creative workflows.
Pay: From $12.00 per hour
Expected hours: 10.0 – 20.0 per week
Benefits:
- Employee discount
Education:
- High school or equivalent (Preferred)
Experience:
- Media: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: Hybrid remote in Clovis, NM 88101
Salary : $12