POS Support Technician (Korean Bilingual)

BLUU Inc. is a provider of payment processing services, and a developer of Point-of-Sale solutions.

Office Location: Hackensack, NJ, Annandale, VA, Lynnwood, WA, Los Angeles, CA

Responsibilities:

- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

- Prepare/stage POS hardware and software for deployment

- Maintain POS department equipment and tools

- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks

- Monitor system performance and troubleshooting issues

- Provide documentation as required

Qualifications and Skills

- Resourcefulness and problem-solving aptitude

- Excellent communication skills

- Bi-lingual in English & Korean

- POS/PC support related experience preferred

- Able to work off-site occasionally

- Business travel may be required

Benefits

-Medical, Dental, and Vision Insurance

-Employer paid Life Insurance

-401K matching,

-Paid Vacation and Sick

-Gym Support Stipend

-Lunch Stipend

Pay: $21.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Company car
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Are you able to work night and weekend shifts?
• Which location are you applying for?
• Do yo have a CompTIA Certification?
• The hourly pay range for this job is $21 - $29. is this within your range?

Language:

• Korean and English (Required)

License/Certification:

• Driver's license (Required)

Ability to Commute:

• Hackensack, NJ 07601 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $21 - $29