Risk Administer - Operations

BRIEF DESCRIPTION

The Risk Administrator -- Operations works closely with the Insurance Claims Supervisor, Risk Manager, Director of Safety, and Safety Managers to support all areas of Risk Management and Safety. This role is a hybrid position and partners departments and branch locations to mitigate risk, ensure compliance, and uphold company policies, procedures, and regulatory requirements.

Pay Range: $27-$32/hour

• Manage workers' compensation claims, including filing, tracking, investigation, and lifecycle management through resolution
• Investigate incidents that may result in asset loss, claims, or litigation
• Serve as liaison between the Insurance Claims Supervisor, Risk Management, insurance adjusters, legal counsel, and external partners
• Maintain accurate and comprehensive electronic records for general liability claims, workers' compensation claims, subrogation matters, and potential litigation
• Coordinate with Human Resources to obtain required employee documentation for claims and legal matters
• Analyze contractual obligations and compliance requirements as needed
• Monitor claim activity calendars, including follow-ups, litigation milestones, and reporting deadlines
• Support litigation management by coordinating with attorneys and providing required documentation

Motor Vehicle Claims Management

• Investigate motor vehicle incidents, including gathering statements, police reports, photos, and supporting documentation
• Manage auto claims from initial report through final resolution, ensuring timely handling and compliance
• Maintain detailed and accurate claim files within claims management systems
• Ensure compliance with all federal, state, and local regulations related to motor vehicle claims
• Track, analyze, and report claim trends, loss data, and performance metrics
• Collaborate with Safety and Fleet teams to identify root causes and implement loss prevention strategies
• Review vendor estimates (repair facilities, appraisers, medical providers) for accuracy and cost control

Subrogation Claims Management

• Identify subrogation opportunities across workers' compensation, auto, and general liability claims
• Investigate third-party liability and gather supporting evidence to support recovery efforts
• Coordinate with insurance carriers, adjusters, legal counsel, and third parties to pursue reimbursement
• Manage subrogation claims through the full lifecycle, including demand preparation, negotiation, and resolution
• Track and document recovery efforts, settlements, and reimbursements
• Ensure proper allocation and recording of recovered funds
• Monitor timelines and statutes of limitations to preserve recovery rights

Injury Management

• Ensure all employee injuries are properly reported, documented, and maintained
• Audit injury files for completeness, including OSHA documentation, investigation reports, medical records, modified duty updates, and claim costs
• Provide claims support and follow-up as needed

Safety & Risk Operations Support

• Support Risk and Safety leadership in all areas of risk management and safety operations
• Assist in auditing and monitoring Risk Administrators' work, including training enrollment and recordkeeping
• Respond to safety-related inquiries and provide guidance on procedures and processes
• Participate in industry webinars, training sessions, and professional development opportunities
• Attend industry conferences as required
• Cross-train team members within Risk and Safety departments

Financial & Administrative Support

• Ensure Risk Department invoices are submitted to Accounts Payable and properly documented
• Maintain organized records of receipts and financial documentation

Meetings & Coordination

• Coordinate and schedule Risk Department meetings, trainings, and events
• Track action items and ensure follow-up on key initiatives

SUPERVISORY RESPONSIBILITY:

This position does not have direct supervisory responsibilities.

QUALIFICATIONS & REQUIREMENTS:

• Minimum 3 years of risk management and claims experience, preferably within construction or restoration industries
• Strong knowledge of workers' compensation, auto, general liability, and subrogation claims
• Excellent communication, organizational, and follow-through skills
• Strong analytical and problem-solving abilities
• Ability to balance strategic thinking with hands-on execution
• High attention to detail and accuracy
• Proven ability to work collaboratively in a team environment
• Proficient in Microsoft Office Suite and Outlook

Bachelor's degree preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.

Occasional travel. (Less than 25% of time.) Some out-of-area and overnight travel may be expected for training or meetings.

COMPENSATION:

BluSky offers a competitive base salary a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental and vision), paid time off, disability, laptop, smart phone, and corporate apparel allowance.

BluSky also offers extended benefits such as: Remote Work, Employee Assistance Program, Accident & Critical Illness Coverage, Vendor Discounts Professional Development, Paid Referral Program and more.

EEOC:

BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.

It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.