Full-Time Retail Sales Representative

Company Description Blufox Mobile LLC operates a growing portfolio of branded retail store locations for Comcast Xfinity, a leading provider of high-speed internet, TV and streaming, home security, and mobile services nationwide. As one of only three branded authorized Xfinity retailers, Blufox Mobile has experienced rapid expansion since opening its first stores in 2018 and plans to extend its footprint to more than 200 locations across the United States. The company is committed to being a premier Xfinity partner and a leading retail operator, focused on product expertise, value-driven service, and solutions-based offerings. Blufox promotes a customer-centered culture where associates are empowered to identify needs, provide tailored solutions, and deliver a consistently high-quality in-store experience. With an incentive-aligned compensation structure, Blufox aims to be the retailer of choice for both customers and employees seeking growth opportunities.

Role Description This full-time, on-site Retail Sales Representative role is based in Lynchburg, VA. The Retail Sales Representative will greet and engage customers, assess their needs, and recommend Xfinity products and services, including internet, TV, streaming, home security, and mobile plans. Day-to-day responsibilities include conducting product demonstrations, explaining pricing and promotions, processing sales transactions, and assisting with account setup and basic troubleshooting. The role also involves maintaining store standards, merchandising displays, and ensuring a clean, organized, and welcoming sales environment. The Retail Sales Representative will work toward individual and store sales targets, follow company policies and procedures, and collaborate with team members to deliver a value-added customer experience and high customer satisfaction.

Qualifications

• Customer service and sales skills, including the ability to build rapport, identify needs, and close sales.
• Strong communication and interpersonal skills, with the ability to explain technical products and services in clear, simple terms.
• Basic technology proficiency, including comfort with mobile devices, internet services, and point-of-sale systems.
• Organization and reliability, including time management, attention to detail, and consistent follow-through with customers.
• Ability to work on-site in Lynchburg, VA, including evenings, weekends, and holidays as needed in a retail environment.
• Previous retail, telecommunications, or customer-facing experience is preferred but not required.
• High school diploma or equivalent; additional education or training in sales or customer service is a plus.
• Ability to stand for extended periods and handle light physical tasks such as stocking, merchandising, and store maintenance.