What are the responsibilities and job description for the Education Program Coordinator position at Bluffton Self Help?
Company Description Bluffton Self Help is the Lowcountry’s leading community-centered organization, focused on promoting independence and self-sufficiency for neighbors experiencing economic vulnerability. Founded in 1987 by Mrs. Ida Martin, the organization provides food, clothing, educational support, and financial assistance to local community members. Bluffton Self Help offers programs that foster self-worth and dignity while helping participants build pathways to personal and professional success. Through direct services, advocacy, and strategic alliances, the organization works to improve the quality of life for all neighbors in need.
This position provides administrative support for Bluffton Self Help’s education programs in Bluffton, SC. The ideal candidate is customer focused, data-driven, organized and results-oriented. He/she must also believe and exemplify and have passion for Bluffton Self Help’s mission, vision, and values.
Essential Responsibilities:
• Serves as the point of contact with enrolled students, following up when students miss appointments, classes, or study sessions. Identifies potential problems affecting attendance and notifies a Center Manager.
• Offers students encouragement and support.
• Provides technical assistance to students and tutors using computerized programs. Oversees sign-in procedures and prepares monthly traffic reports.
• Provides information about programs and refers students to other BSH sites and programs if necessary.
• Provides general administrative support to management staff.
• Assists in the orientation, registration, and placement of prospective students and tutors, including those using computerized, self-study programs.
• Assists in supporting the vision and culture of BSH.
• Prepares classrooms before classes and breaks down classrooms at the end of classes. Closes and locks up the building after classes.
• Bilingual in English and Spanish preferred. Proficiency in both languages must include written and oral communication.
• Willingness to travel to/from BSH locations.
Skills and Qualifications:
• Proficiency with spreadsheets, databases, and word processing.
• Ability to multi-task and prioritize in a dynamic work environment.
• Strong attention to detail and ability to work as a team member with minimal supervision.
• Solid written and oral communication skills and excellent phone manners.
• Ability to work independently and with a team.
• Excellent time management skills, aptitude for proper task prioritization, and a result – oriented work process.
• Professional demeanor, integrity, tact, and good judgement.
• Dependable and punctual.
• Interest in and commitment to Bluffton Self Help’s mission.
Position Type and Expected Hours of Work: This is a part-time evening position. Hours are 4 – 8 p.m.. Monday through Thursday.
To apply: email your cover letter and resume to hr@blufftonselfhelp.org.