Marina Parts Manager - Experienced

We are looking for an EXPERIENCED Marina Parts Manager at Bluff Creek Marina - Mercury/Yamaha/BRP. Our service department has experienced exponential growth over the last year and we need a team player who can come on board and grow with us!

• Parts manager is responsible for ordering and receiving parts for technicians and customers, reviewing repair orders for accuracy, Inventory control, filing warranty. Able to work well with General Manager, Service Manager, Service Writer, Office Staff, Technicians and Yard Crew.

Duties & Responsibilities

• Identifies the customer needs and fulfills them by helping customers select the best parts and/or accessory solutions
• Finalizes parts and accessories transactions by properly closing each sale with accurate paperwork, including using suggestive selling of accessories that benefit the customer
• Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times and enhance dealer reputation. Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers
• Maintains neat and orderly displays, with accessories and supplies well merchandised to present a professional appearance and increase sales
• Maintains parts and accessory order process that achieves department goals for margins and inventory turns
• Ensures accuracy of inventory, controls shrinkage and obsolescence
• Maintains a clean, safe and environmentally friendly accessories operation
• Filing Warranty
• Supports General Manager and Service Manager in all areas.
• Analyzes operations and finds ways to increase efficiency, sales and profitability of the parts dept.
• Effectively communicates with customers & service team on a timely basis, keeping them proactively informed of the status of their order
• Has a continuous learning mindset, and educates themselves on the features and benefits of the various products and actively seeks out ways to increase their sales skills.
• Promotes teamwork, and supports other team members, departments and locations to insure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat
• Customer satisfaction, both internal and external
• Computer Knowledge
• Attention to Detail
• Inventory turns
• Customer Service
• Inventory accuracy
• Organization of parts dept. and merchandising quality
• Keep our Parts Center at a VIP Level
• Provides technical advice and information to others as needed.
• Keeps up-to-date on all industry information.

EDUCATION AND EXPERIENCE REQUIREMENTS:
The education and experience requirements listed below are representative of the knowledge, skill and ability required to perform the primary duties and responsibilities successfully.

• Minimum of High School degree or equivalent
• Valid drivers license
• Two years experience in repair or service facility required (preferably in Marine parts)
• Good administrative, planning, and organizational skills
• Must have working knowledge or marine parts and component
• Computer system skills a must

This position is ideal for a individual already experienced as a technician that wants to move into management in the marine trades. Knowledge and passion for boating is key everyone's success in this position.

A valid driver's license and clean driving record a must. A background check will be performed.

Benefits include an end of year company bonus program, healthcare, dental and optical insurance, paid holidays, sick and vacation time, complimentary direct deposit, educational assistance program, and employee referral program.

Email a resume along with work experience references.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Inventory Control: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $31,000 - $35,000