What are the responsibilities and job description for the OB/GYN Phone Nurse (LPN) position at Bluff City OBGYN Associates?
Bluff City OBGYN is seeking a compassionate, organized, and patient-focused Licensed Practical Nurse (LPN) to join our growing team as a Phone Nurse. This position plays a vital role in providing exceptional patient care through telephone triage, patient education, and coordination of care in a fast-paced OB/GYN practice.
Responsibilities:
- Answer and triage incoming patient calls.
- Assess patient concerns and communicate with providers regarding treatment plans.
- Provide patient education and follow-up instructions.
- Review and respond to patient portal messages.
- Process prescription refill requests.
- Review laboratory and imaging results with patients as directed by providers.
- Coordinate referrals, prior authorizations, and follow-up appointments as needed.
- Document all patient interactions accurately in the electronic medical record (Athena experience preferred).
- Collaborate with physicians, nurse practitioners, and clinical staff to ensure high-quality patient care.
Qualifications:
- Current Tennessee LPN license.
- OB/GYN or women’s health experience preferred.
- Strong clinical judgment and telephone triage skills.
- Excellent communication and customer service skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Experience with electronic medical records preferred.
We Offer:
- Paid time off and holidays.
- Health, dental, and vision insurance.
- 401(k)
- Monday–Friday schedule with no nights or weekends.
If you’re passionate about women’s healthcare and enjoy helping patients while working in a collaborative team environment, we’d love to hear from you!
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $26