What are the responsibilities and job description for the Sales Support Specialist position at Bluewater?
Who We Are:
Bluewater provides comprehensive and innovative solutions for managing the lifecycle of large format lithium-ion batteries and utility scale solar panels. As a startup committed to further developing a circular economy, we innovate in the reuse, recycling, and resale of EV, e-mobility, material handling equipment, and energy storage technologies to promote sustainability and resource efficiency. We’re on an exciting mission to reduce inefficiencies and enable a secondary marketplace for renewable energy equipment.
Job Description:
We are excited to welcome a driven and intuitive Sales Support Specialist to our team at Bluewater. This hire will be joining our growing Battery Energy Storage and Solar team. In this role, you will be responsible for providing essential support to the team’s President of Sales. This can be done by coordinating projects, monitoring logistics, communicating with customers to facilitate the sales cycle, and working closely with Operations to ensure the successful execution of deals. Your organizational skillset, interest in learning, customer orientation, communication, and ability to manage timelines will play a key role in ensuring efficient transactions and positive customer experience, from initial sales inquiries through delivery.
Key Responsibilities:
- Sales Coordination: Serve as a point of contact during the sales cycle, answering inquiries from customers, providing updates, and resolving issues related to order fulfillment.
- Project Facilitation: Oversee the handoff of information from Sales to Operations and Logistics. Ensure communication and alignment on deliverables, leading to seamless deal execution.
- Sales Agreements: Prepare quotes, purchase orders, proposals, and sales contracts, ensuring accuracy.
- Database Management: Maintain and update Bluewater’s database of available inventory of solar panels and renewable energy equipment, including a compatibility database with relevant panel specifications.
- CRM Maintenance: Update the company’s CRM with project details, timelines, documents, key contacts, and more to ensure accurate information for teams internally.
- Cross-functional Communication: Coordinate project timelines and key changes to stakeholders throughout the sales cycle.
- Problem Solving: Identify, address and resolve issues related to deals in your pipeline. This may include logistics challenges, storage requirements, and other hiccups.
- Risk Monitoring: Identify and proactively avoid barriers that arise throughout the sales cycle. Become a subject matter expert in shipping regulations regarding large format batteries.
- Conference Preparation: Support preparation for conferences and other event planning.
- Customer Onboarding: Administer customer onboarding forms and ensure new partners are added to the company’s CRM.
- Marketing Collaboration: Collaborate with the Marketing team to develop and implement targeted campaigns and generate new leads.
- Perform ad hoc duties as necessary
Qualifications:
- 0-2 years of sales experience
- Prior experience in sales support, business development, project coordination, or tangential roles is preferred but not required.
- CRM familiarity and exposure.
- Excellent communication skills, with the ability to engage and build rapport with stakeholders.
- Proactive and self-motivated with a high-energy, results-driven approach to sales and business development.
- Strong organizational and project management skillset.
- Collaborative team player who can work closely with Sales, Operations, and Logistics teams.
- Familiarity with Microsoft Office (Outlook, Teams, Word, Excel).
- Excellent attention to detail.
- A self-starter who takes pride in their work, shows initiative, and expresses ownership over their responsibilities.
Why Bluewater Battery Logistics?
- Flexible paid time off policy.
- Health benefits: Medical and Dental Insurance are 100% paid for employees.
- Team-oriented workplace: Bluewater has a team-first ethos. We work together toward a common goal and take pride in our collective and individual successes. You will be surrounded by passionate team members who are motivated to succeed.
- Be part of something big: When you join the Bluewater team, you’ll be a first mover in an exciting time in the company’s life cycle. Your input will help form and shape the company. Your work will have an impact for years to come.
Additional Information:
- Santa Barbara, CA
- This is an in-person role
- Job Type: Full-time
- For any inquiries, please contact Josh Nemani at 805-409-9687