Medical Receptionist

Job Summary

We are seeking a friendly, detail-oriented Medical Receptionist to join our Orthopedics team. The ideal candidate will have at least one year of medical office experience, strong communication skills, and the ability to manage a fast-paced environment. Experience with Athena EMR is preferred. This role is responsible for ensuring a smooth front-office operation, supporting both patients and providers, and maintaining a professional, welcoming environment.

Key Responsibilities:

• Greet patients and visitors in a professional, courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Schedule, confirm, and reschedule patient appointments in Athena.
• Verify insurance eligibility, collect copayments, and discuss basic insurance questions with patients.
• Maintain accurate and up-to-date patient records in the EMR.
• Assist patients with registration, forms, and general inquiries.
• Communicate effectively with providers, clinical staff, and patients to ensure smooth office workflow.
• Handle referrals, authorizations, and medical documentation as needed.
• Perform daily administrative tasks, including scanning, filing, and handling incoming/outgoing correspondence.
• Multitask effectively in a busy orthopedic practice environment.

Qualifications:

• Minimum 1 year of medical office experience (orthopedics or specialty practice preferred).
• Proficiency with Athena EMR (preferred).
• Knowledge of medical terminology and insurance processes.
• Excellent verbal and written communication skills.
• Strong multitasking and organizational abilities.
• Professional, positive, and patient-centered attitude.
• High school diploma or equivalent required; additional medical office training preferred.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $18