What are the responsibilities and job description for the Functional Support Administrator position at BlueWater Federal Solutions Inc.?
Bluewater Federal is looking for a Functional Support Administrator to support the USAF at Maxwell AFB.
The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations.
Responsibilities
- Provide first-line technical and operational support for BMx users and systems.
- Install, configure, and maintain workstations, peripherals, and client/server devices.
- Troubleshoot hardware, software, connectivity, and access issues.
- Support user onboarding, account management, and operational readiness activities.
- Coordinate escalations to technical SMEs and Help Desk personnel as required.
- Maintain endpoint security and configuration compliance.
- Document support activities and resolution actions.
Qualifications
- 3 years of technical support experience.
- Must have an active Secret clearance
- Security certifications are preferred
- Experience with Endpoint support, Client/server troubleshooting, Windows administration, Device configuration, User support
BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
BlueWater Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.