What are the responsibilities and job description for the Memory Care Concierge - FT position at BLUESTEM COMMUNITIES MANAGEMENT INC?
Job Details
Description
Kidron Bethel Village is looking for a full-time Memory Care Concierge to join our team!
Join our team and enjoy outstanding benefits!
At Bluestem Communities, we value our full-time team members and offer a benefits package designed to support both your personal and professional well-being. As a full-time employee you can enjoy the following benefits:
Health and insurance
- Health, dental and vision insurance
- Flexible Spending Accounts (medical & childcare available)
- AFLAC products
- Voluntary life insurance
Financial wellness
- 401(k) plan with company match
- Gradifi student loan payment program
- Payactiv: Early access to earned wages
Company-paid benefits
- Group term life and AD&D insurance
- Short-term disability insurance
- Employee Assistance Program (EAP)
Time off and perks
- Paid Time Off (PTO) and six (6) paid holidays
- Bluestem Wellness Center membership
- Meal discounts at our dining locations
Our benefits are designed to help you thrive both personally and professionally. Explore the full range of benefits and learn more about how Bluestem Communities can be the right fit for you—visit our Careers page today!
Position Overview:
The primary responsibility of the Memory Care Concierge it to serve as the principle point of contact for residents, families, and guests, ensuring a warm, welcoming, and engaging environment. This role combines hospitality, social services support, and activity coordination to enhance the quality of life for residents living with dementia and other memory-related conditions. The individual will also fulfill Social Services Designee (SSD) responsibilities, advocating for residents’ psychosocial needs, and oversee activities programming to provide meaningful engagement and stimulation.
Essential Job Functions:
Concierge & Resident Experience
- Greet and assist residents, families, and visitors with exceptional hospitality and professionalism.
- Foster a warm, home-like atmosphere, ensuring residents feel supported and valued.
- Serve as a liaison between families, residents, and staff, addressing concerns and coordinating communication.
- Assist with move-ins and transitions, providing orientation and emotional support to residents and families.
Social Services Designee (SSD) Responsibilities
- Practice Comfort Matters philosophy throughout the campus, with all resident interactions and staff development.
- Advocate for residents' rights, dignity, and well-being in collaboration with nursing and administrative teams.
- Conduct psychosocial assessments and care plan meetings to ensure residents' needs are met.
- Provide emotional support and resources to residents and families, assisting with challenges related to dementia and aging.
- Coordinate with healthcare providers, therapists, and social workers to enhance resident care.
- Maintain accurate documentation and comply with state and federal regulations related to social services.
- Assist residents’ campus-wide with various social services duties as they arise.
Activities Coordination, Level 5 Assisted Living
- In collaboration with Life Enrichment Manager and team, organize, and lead engaging activities tailored to memory care residents, focusing on cognitive stimulation, socialization, and physical well-being.
- Develop and implement individualized activity plans that align with residents' interests and abilities.
- Facilitate group and one-on-one activities, such as music therapy, art, sensory programs, and reminiscence sessions.
- Collaborate with caregivers and volunteers to ensure meaningful resident engagement.
- Communicate upcoming events to residents, families, and staff.
Qualifications and Experience:
- Must be at least eighteen [18] years of age.
- Must complete CNA training within 6 months of hire date.
- Must have strong interpersonal and communication skills, with a passion for working with older adults.
- Must have high school diploma or GED, preferred experience in Social Work, Gerontology, or a related field.
- Prefer certification or training as a Social Services Designee (SSD).
- Prefer experience in memory care, senior living, or a related healthcare setting.
- Prefer knowledge of dementia care approaches and best practices.
- Prefer prior experience leading group activities or one-on-one engagement.
Physical Requirements:
Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Requires walking or standing to a significant degree; or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls.
Salary : $18
