What are the responsibilities and job description for the Legal Assistant position at Bluestar Equity?
Pay: $22.50 per hour
Job description:
Legal Assistant/Paralegal
Location: Clearwater, Florida (In person)
Employment Type: Full-Time
Compensation: $22.50/hour
Benefits: Health Benefits 401K
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
About the Position
Sunshine State Legal Management Services, LLC is seeking a professional, organized, and client-focused Legal Assistant to serve as the first point of contact for prospective and existing clients. This role is essential in creating a welcoming client experience while supporting attorneys and staff through efficient intake coordination, communication, and administrative support.
The ideal candidate is personable, detail-oriented, empathetic, and thrives in a fast-paced legal environment.
Key Responsibilities
Client Intake & Onboarding
- Serve as the first point of contact for all inbound phone, email, and web inquiries
- Conduct initial client intake, gather relevant information, and identify legal needs
- Schedule consultations and coordinate appropriate attorney or staff assignments
- Prepare and send engagement agreements and onboarding documentation
- Ensure all required documents are collected, organized, and properly filed
Client Experience & Communication
- Provide a responsive, professional, and empathetic client experience
- Maintain regular communication with clients regarding next steps and timelines
- Proactively follow up with prospective and existing clients to support engagement and satisfaction
- Address client concerns professionally and escalate issues when appropriate
Matter Coordination Support
- Act as a liaison between clients, attorneys, and internal departments
- Assist with tracking matter progress and managing client expectations
- Maintain accurate and up-to-date records in the firm’s CRM or practice management system
Cross-Service Awareness & Referrals
- Identify opportunities to introduce clients to additional firm services
- Coordinate internal referrals with appropriate team members
- Support firm initiatives focused on providing comprehensive client solutions
Administrative & Reporting Duties
- Maintain intake logs, lead tracking, and conversion data
- Assist with reporting related to client inquiries, conversion rates, and retention metrics
- Ensure compliance with firm policies, procedures, and confidentiality requirements
Qualifications
- Licenced paralegal
- 1–2 years of experience in an office administrative role
- Strong communication, customer service, and interpersonal skills
- Excellent organization and multitasking abilities
- Proficiency with Microsoft Office and CRM/practice management software preferred
- Ability to handle confidential information with professionalism and discretion
Benefits
- $22.50/hour compensation
- Benefits package
- 401K plan
- Professional and supportive work environment
Only candidates selected for an interview will be contacted.
Sunshine State Legal Management Services, LLC is an equal opportunity employer. We encourage all qualified candidates to apply.
Sunshine State Legal Management Services, LLC adopts an inclusive and accessible environment, and we are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment, selection, and assessment process, please let us know.
Salary : $23