Business Systems Administrator

Description

Position Title: Business Systems Administrator

FLSA: Exempt

Position’s Manager: Chief Technology Officer

Department: IT

Purpose Statement

The Business Systems Administrator plays a key role in supporting and advancing our organization’s core systems and processes. This position exists to ensure that our business applications are effectively administered, integrated, and optimized to meet operational needs. Working within a small, collaborative team, the role requires adaptability across multiple areas of administration and technical operations. Success in this role comes from being resourceful, addressing challenges directly, and applying new skills to strengthen the connection between technology and business outcomes.

What You’ll Do (major Responsibilities)

• Ability to communicate and collaborate effectively at varying levels of technical expertise.
• Understanding of business SaaS applications administration and interconnection across modern eCommerce, ERP, and CRM systems.
• Experience working with data analytics and practical application of data to affect business processes and team performance.
• Troubleshoot and debug complex systems, with a focus on JavaScript and JSON.
• Scope and manage projects with technical contractors.
• Manage internal initiatives related to system changes and improvements.
• Create and maintain standard documentation and training materials for business systems.
  
  

What You’ll Need (knowledge/Skills/Experience)

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Minimum of five years of relevant work experience preferred.
• Strong communication and collaboration skills across technical and non-technical teams.
• Proven experience in SaaS application administration and system integrations.
• Background in data analytics with practical application to business operations.
• Proficiency in complex system debugging (JavaScript, JSON).
• Experience managing technical projects and coordinating with contractors.
• Ability to develop clear documentation and training resources.
  
  

Preferred Experience

• Administers and customizes HubSpot, NetSuite, and Celigo.
• Provides general IT systems support and manages MS365 administration.
• Designs and administers databases.
• Administers Power BI and develops reports and dashboards.
  
  

Physical Requirements

• Ability to sit for extended periods, particularly while working at a computer or during meetings.
• Frequent use of computer systems, keyboards, and other office equipment requiring fine motor skills, hand-eye coordination, and visual focus.
• Occasional standing, walking, or moving between office areas, server rooms, or partner sites.
• Ability to lift and carry computer equipment or related materials (typically up to 25 lbs.).
• Capacity to work extended hours on occasion, including evenings or weekends, to support system upgrades, deployments, or issue resolution.
• Ability to communicate clearly and effectively with technical and non-technical users, both in person and virtually.
• Must be able to manage multiple priorities, problem-solve under pressure, and maintain focus in a fast-paced IT support environment.
  
  

Blueroot Health™ is an Equal Opportunity Employer. Employment opportunities at Blueroot Health™ are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, national origin, age veteran status, disability, genetic information, or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.