Aquatics Supervisor

Position Summary

The Aquatics Supervisor oversees daily aquatics operations across our client sites, ensuring a safe, well-staffed, and professional environment for swimmers and staff. This role serves as a point of contact for our clients and is responsible for site visits, lifeguard scheduling, staff development, and ongoing quality assurance.

Required Certifications

• Current American Red Cross Lifeguard certification.
• Lifeguard Instructor certification preferred (certification can be provided).
• Valid driver’s license.
• Reliable transportation for travel between client sites.

Key Responsibilities

Site Visits & Quality Assurance

• Conduct regular, scheduled, and unannounced site visits at all assigned client facilities.
• Audit lifeguard performance, scanning, rotations, posture, and rescue readiness; provide on-the-spot coaching when needed.
• Inspect pool decks, rescue equipment, AEDs, first aid supplies, and chemical/safety logs for compliance.
• Document each site visit with written reports, photos, and corrective action items.
• Verify that staff uniforms, signage, and emergency action plans meet company standards.

Employee Scheduling & Staffing

• Build and maintain bi-weekly staff schedules across all assigned sites.
• Fill open shifts, manage callouts, and coordinate emergency coverage to ensure no site is ever short-staffed.
• Approve time-off requests, shift swaps, and timecards in the scheduling system.
• Forecast staffing needs based on client programming, season, and special events.
• Onboard new lifeguards and ensure all hires complete site-specific orientation before their first shift.

Client Relations

• Serve as the primary point of contact for assigned clients (property managers, HOA boards, facility directors, etc.).
• Respond to client requests, concerns, and incident reports promptly and professionally.
• Hold weekly check-ins with clients to review service quality.

Training & Staff Development

• Mentor lifeguards and Head Guards, providing feedback, coaching, and growth opportunities.
• Track certification expiration dates and proactively schedule renewals before they lapse.

Safety, Compliance & Incident Response

• Enforce all company safety protocols and local/state health department regulations.
• Respond to and investigate aquatic incidents; complete incident reports and follow up on corrective actions.
• Maintain accurate records of training, certifications, audits, and site visit reports.
• Be on call during operating hours to support lifeguards with emergencies, escalations, or client issues.

Qualifications & Skills

• 2 years of aquatics experience, with prior leadership or supervisory experience strongly preferred.
• Proven ability to manage multiple sites, schedules, and competing priorities.
• Strong written and verbal communication skills, with the ability to speak comfortably with clients and staff at every level.
• Proficient with scheduling software, email, and basic spreadsheets/reporting tools.
• Calm, decisive, and professional under pressure, especially during emergencies.
• Self-directed and reliable; able to manage a flexible schedule with minimal supervision.

Pay: $23.00 per hour

Application Question(s):

• This is a seasonal position running from May through September. Are you available to work for the full duration of the season?
• Do you understand and accept that the position offers part-time hours rather than a full-time schedule?
• Weekend availability is required throughout the season. Are you able to consistently work weekend shifts?
• Please describe your aquatics background, including any relevant experience, certifications, and the number of years you have worked in the field.

Experience:

• Lifeguard: 4 years (Required)

Language:

• English (Required)

License/Certification:

• Driver License (Required)
• Lifeguard Training (Required)
• Lifeguarding Instructor Certification (Preferred)

Work Location: In person

Salary : $23