UX Research Specialist

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.

In This Role

Join a dynamic digital product team focused on calendar and productivity user experience research with a specialized emphasis on AI-powered features. As a UX Research Specialist, you'll execute impactful research to uncover deep customer insights that influence product decisions for web-based productivity tools used by millions worldwide. This hands-on role offers the unique opportunity to conduct research on cutting-edge AI experiences while working alongside a highly collaborative research team in a fully remote environment.

Responsibilities

• Plan and execute remote usability studies including both unmoderated and moderated research sessions with users
• Analyze and synthesize data from multiple sources into comprehensive reports, video compilations, and issue tracking documentation
• Conduct in-depth qualitative interviews and write surveys while analyzing quantitative data to identify trends and validate hypotheses
• Collaborate with cross-functional teams to translate research findings into actionable product improvements
• Perform sensemaking across data sources, prioritizing issues and tracking the impact of research on product development
• Audit existing research and synthesize insights to inform ongoing product strategy and customer experience improvements

Qualifications

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or other data- or research-centric field required
• Minimum 2 years of UX researcher experience, OR 1 year in UX research combined with 2 years in related product-making roles (design, data science, or project management)
• Minimum 2 years of experience working with digital products and running in-depth qualitative interviews
• Minimum 2 years of research planning and/or project management skills with demonstrated ability to manage complex projects independently
• Experience with qualitative research methods, insight synthesis, survey design, and analyzing quantitative data
• Proven ability to work independently and proactively with strong coordination, collaboration, and problem-solving skills
• Industry experience effectively partnering with cross-functional teams to drive user experience improvements based on research results

Preferred Qualifications

• Experience with online research tools and video editing software, particularly UserTesting.com
• Demonstrated skill with qualitative usability methods including synthesizing human behavior into insights and driving the voice of the customer in product development
• Basic understanding of LLM-based AI tools such as Copilot, ChatGPT, or Gemini
• Experience with AI tools for research synthesis (e.g., Copilot, Marvin)
• Ability to commit to an 18-month contract for project continuity
• Experience conducting research on AI-powered features and digital experiences

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $35.58 to $40.38 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Remote