What are the responsibilities and job description for the Resident Assistant position at Blueprint Institute?
About Blueprint Institute
Blueprint Institute is a small, high-touch men’s recovery immersion program designed to provide structure, accountability, and support for men seeking meaningful change. Our clients participate in a structured day-to-day environment that includes coaching, therapy, group work, experiential activities, and recovery-focused routines.
This is not an inpatient or medical residential treatment center. However, the role does require someone who is comfortable working in a structured recovery environment and supporting clients who are participating in an intensive, immersive program.
Position Overview
We are seeking a reliable, emotionally grounded, and highly organized Resident Assistant / Program Support Coordinator to help support the day-to-day needs of our clients and program.
This person will play an important role in helping clients feel welcomed, supported, and oriented while also keeping the practical operations of the program running smoothly. The ideal candidate is organized, dependable, warm, professional, and able to maintain appropriate boundaries.
This role includes schedule coordination, grocery and supply support, client assistance, provider communication, and helping create a positive community environment for men participating in the program.
Experience in inpatient, residential, sober living, mental health, recovery, coaching, or treatment-adjacent environments is strongly preferred, but not required.
Key ResponsibilitiesClient Support & Hospitality
- Welcome new clients as they arrive and help them feel oriented and supported
- Assist clients with basic day-to-day needs related to their program experience
- Help create a calm, respectful, and structured environment
- Encourage a healthy sense of community among clients
- Support clients in following the daily rhythm and schedule
- Help clients follow their program schedule and assist them in knowing where they need to be and what is expected of them throughout the day
Scheduling & Coordination
- Help maintain client schedules and calendars
- Coordinate appointments between clients and providers
- Communicate schedule updates clearly with clients, providers, and leadership
- Assist with transportation coordination when needed
- Help track daily programming, sessions, activities, and provider availability
- Support smooth transitions between program blocks, appointments, meals, and activities
House & Operations Support
- Help keep the residence stocked with groceries, supplies, and basic household items
- Pick up groceries and program-related items as needed
- Monitor food, snacks, drinks, toiletries, and household supplies
- Assist with light organization of shared spaces
- Help ensure the environment remains clean, welcoming, and functional
- Communicate maintenance, supply, or household concerns to leadership
Provider & Team Communication
- Serve as a communication bridge between leadership, providers, and clients when appropriate
- Help providers know where clients are scheduled to be
- Communicate schedule changes or logistical issues promptly
- Escalate concerns to leadership when a client appears distressed, disengaged, confused, or in need of additional support
- Maintain confidentiality and professionalism in all communications
Program Culture
- Help maintain a tone of respect, accountability, and emotional safety
- Support the program’s structured environment without becoming overly clinical or therapeutic
- Encourage clients to participate appropriately in community expectations
- Model calm, grounded, respectful communication
- Help clients feel cared for without rescuing, over-functioning, or taking responsibility for their recovery
What This Role Is Not
This role is not a therapist, coach, sponsor, or clinical provider position.
The Resident Assistant is not responsible for providing therapy, clinical advice, crisis counseling, or treatment planning. The role is focused on structure, logistics, support, hospitality, coordination, and communication.
Ideal Candidate
The ideal candidate is someone who is:
- Warm, grounded, and emotionally mature
- Highly organized and detail-oriented
- Comfortable coordinating multiple schedules
- Dependable and consistent
- Able to maintain clear boundaries
- Comfortable working around sensitive recovery-related issues
- Professional and confidential
- Flexible and able to adapt when schedules change
- Calm under pressure
- A strong communicator
- Service-minded without being intrusive
- Able to work independently and take initiative
Preferred Experience
Experience in one or more of the following areas is preferred:
- Residential treatment
- Sober living
- Inpatient or outpatient behavioral health
- Mental health or addiction recovery settings
- Coaching or peer support environments
- Case management support
- Program coordination
- Hospitality or client services
- Administrative scheduling
- Men’s recovery or trauma-informed support settings
Requirements
- Must be reliable and punctual
- Must have reliable transportation
- Must be able to run errands and pick up groceries/supplies
- Must be comfortable using basic technology, shared calendars, and messaging tools
- Must be able to maintain confidentiality
- Must be able to pass a background check if required
- Must be able to work part-time with some flexibility based on program needs
Schedule
This is a part-time position. Hours may vary depending on client census, program schedule, and weekly needs.
Potential schedule may include daytime, evening, or occasional weekend support depending on program needs.
Why This Role Matters
This role is central to the client experience.
The right person will help create an environment where clients feel welcomed, supported, oriented, and cared for while also helping the program run smoothly behind the scenes. For men participating in an immersive recovery process, structure and support matter. This role helps provide both.
Pay: $25.00 per hour
Work Location: In person
Salary : $25