General Manager- Lawn, landscape and snow removal

General Manager – Lawn, Landscape, and Snow Removal

BlueOak Outdoor LLC | Tonganoxie, KS
Full-time | Reports to Owner

BlueOak Outdoor provides lawn maintenance, landscaping, tree services, fertilization and weed control, snow removal, and holiday lighting for residential and commercial customers throughout the greater Kansas City and Lawrence areas.

We are seeking a hands-on General Manager to lead our team, manage daily business performance, and support continued growth. This position is ideal for someone who can develop employees, build efficient systems, maintain customer relationships, and turn revenue into profitable work.

Position Overview

The General Manager is accountable for the company’s people, service quality, customer satisfaction, and profitability. You will oversee operations, coordinate sales and estimating, and work closely with the owner to set priorities and achieve business goals.

This role requires time in the office and in the field, including visiting job sites, coaching managers, meeting customers, and resolving problems.

Business Management & Profitability

• Manage daily business performance and support annual budgeting and growth planning.
• Monitor job costs, labor hours, material expenses, equipment costs, and gross margins.
• Review estimated versus actual results and make adjustments to improve profitability.
• Track key performance measures and provide regular updates to the owner.
• Coordinate with administrative staff to ensure completed work is documented, invoiced promptly, and followed through to payment.

Operations & Service Quality

• Lead the Operations Manager, crew leaders, and administrative team.
• Oversee scheduling, staffing, routing, and resource allocation across service divisions.
• Ensure jobs meet the agreed scope, budget, schedule, and quality standards.
• Conduct site inspections and address service issues promptly.
• Oversee equipment readiness, preventive maintenance, and seasonal preparation.
• Establish clear procedures for job handoffs, communication, and quality control.

Team Leadership

• Recruit, interview, onboard, train, and retain dependable employees.
• Set clear expectations and hold employees and managers accountable.
• Conduct performance reviews, coach team members, and address attendance or conduct issues.
• Build a respectful workplace focused on safety, teamwork, and ownership.
• Develop crew leaders and managers who can independently lead their teams.

Customer Relationships & Growth

• Maintain strong relationships with residential customers, commercial clients, property managers, and HOA representatives.
• Oversee estimates, proposals, renewals, and customer follow-up.
• Participate in site visits, sales meetings, and presentations as needed.
• Identify opportunities for additional services and recurring contracts.
• Ensure new work is priced appropriately and within the team’s capacity to deliver.

Qualifications

• Five or more years of experience in landscaping, grounds maintenance, or a related field service business preferred.
• Three or more years of experience managing employees, crews, or business operations.
• Demonstrated ability to manage budgets, job costing, and profitability.
• Strong leadership, organization, communication, and problem-solving skills.
• Experience with estimating, scheduling, customer management, and timekeeping software.
• Valid driver’s license and acceptable driving record.
• Bilingual English/Spanish skills are a plus.

Schedule & Work Environment

This position combines office work with outdoor job-site visits. Early mornings and occasional evenings or weekends are required during peak seasons, snow events, and urgent customer needs.

Compensation

Compensation based on experience and qualifications. Performance incentive opportunities will be discussed during the interview process.

BlueOak Outdoor LLC is an equal opportunity employer.

Pay: $28.00 - $36.00 per hour

Expected hours: 40.0 per week

Benefits:

• Opportunities for advancement
• Referral program

Experience:

• Landscape maintenance: 5 years (Required)
• Crew management: 5 years (Required)

Work Location: In person

Salary : $28 - $36