What are the responsibilities and job description for the Director Of Clinical Operations position at Bluegrass Community Health Center?
Company Description Bluegrass Community Health Center is a community clinic committed to providing comprehensive medical care to individuals and families in Lexington, KY and surrounding counties. The center focuses on accessible, high-quality primary and specialty care for diverse populations, including those who may face barriers to healthcare. As a mission-driven organization, Bluegrass Community Health Center emphasizes preventive care, care coordination, and patient education. Team members collaborate across disciplines to improve health outcomes and strengthen the wellbeing of the communities served.
Role Description The Director of Clinical Operations is a full-time, on-site role based in Lexington, KY, responsible for overseeing daily clinical workflows and ensuring consistent, high-quality patient care across all clinics. This role manages clinical staff scheduling, supervises adherence to clinical protocols, and coordinates with providers to optimize patient throughput and safety. The Director monitors performance metrics, implements quality improvement initiatives, and ensures compliance with regulatory and accreditation standards. Day-to-day responsibilities include collaborating with leadership on strategic planning, managing clinical resources and budgets, supporting clinical training and development, and fostering an inclusive, patient-centered culture. The Director also works closely with administrative teams to streamline processes, enhance patient access, and support program development aligned with community needs.
Qualifications
- Demonstrated expertise in Clinical Operations and Clinical Development to oversee care delivery, protocols, and continuous improvement.
- Strong background in Medicine, with the ability to collaborate effectively with multidisciplinary clinical teams.
- Proven leadership and people management skills, including team supervision, performance evaluation, and staff development.
- Knowledge of healthcare regulations, quality standards, and compliance requirements in ambulatory or community health settings.
- Excellent communication, problem-solving, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Relevant clinical or healthcare management degree (e.g., RN, MPH, MHA, or related field) and appropriate licensure or certification as required.
- Prior experience in community health, safety-net clinics, or population health initiatives is strongly preferred.