What are the responsibilities and job description for the Account Manager, Velocity (East) position at BlueAlly Technology Solutions, LLC?
Job Description
Account Manager - Velocity Team
Cary, NC
Description
The Account Manager is a business, sales, and solutions thought leader at BlueAlly. The Account Manager is accountable for effective and efficient day-to-day client relationship management, and for driving alignment with the BlueAlly Sales resources within their territory. The Account Manager demonstrates a laser-like focus in managing all aspects of the sales cycle to achieve financial results for the BlueAlly team.
Responsibilities
- Attain revenue and gross profit growth targets within their territory.
- Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets.
- Establish and cultivate a solid working relationship with clients. Lead, collaborate and participate with Sales on client sales calls, services estimates and sales / client strategies with “C” suite level leadership.
- Serve as executive sponsor for services engagements to ensure proper customer and BlueAlly alignment, along with an authoritative escalation path to resolve conflicts and issues quickly.
- Prepare sales forecasts and other projections as required.
- Own and manage client satisfaction and loyalty within your territory. Proactively resolve issues, as necessary.
- Act as subject matter expert on Professional/Managed service Solution offerings and capabilities.
Education
- Bachelor’s degree in business management or a related field or equivalent experience
- Five years of sales experience
Knowledge & Experience
- Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience
- Proven ability to proactively collaborate and build relationships, take initiative, and creatively problem solve •
- Ability to identify and creatively resolve client, project and people issues •
- Ability to act as a trusted advisor in a strategic partnership.
- Demonstrated ability to meet business unit sales objectives.
- Ability and willingness to travel a minimum of <10% •
- Ability to understand, remember, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to multi-task, organize and prioritize.
Preferred Qualifications
- 7-10 years of sales experience
- Proven sales capabilities
- Strong background in Service Management
- Proven negotiation skills.
- Strong presentation skills