What are the responsibilities and job description for the Client Partner (Retail - Hardlines and Softlines) position at Blue Yonder?
Blue Yonder Title: Client Partner - Retail Hardlines / Retail Softlines
Location:Virtual within the US
Overview
Blue Yonder, a leading supply chain software company, is seeking a highly motivated and experienced Client Partnerto join our Sales team. The ideal candidate will be responsible for driving Professional Services bookings and revenue and ensuring successful implementationsof Blue Yonder's solutions with several of our major customers. This is an exciting opportunity for an individual who is passionate about sales, building customer relationships, helping customers achieve successful outcomes, and driving revenue.
Scope
Blue Yonder is looking for a Client Partner for North America Services Salesfocusing on Retail Supply Chain Planning and Execution Solutionswith emphasis on AI/ML based algorithms.
The Client Partner plays a pivotal role in working with Blue Yonder Customers to support SaaS Subscriptions and lead the Services Salesmotions within their assigned territories. The role's primary objectives are to position a value-based selling approach with our industry leading solutions, generating and closing qualified pipeline, and collaboratively working with Blue Yonder's Partner ecosystem, when applicable, to drive incremental growth for the company.
Our current technical environment
BY is making a transition from our current solutions to SaaS Native Cognitive Solutions. Knowledge of our current Cognitive solutions is preferred.
What you'll do
- Be regarded as the Trusted Advisor on implementing Blue Yonder's Supply Chain planning and execution solutions - with a preferred background in Retail Softlines & Hardlines
- Exposure to BY's AI/ML based solutions (or similar industry solutions) would be preferred
- Own the overall Services Sales strategy for your assigned territory of accounts, partnering with Blue Yonder SaaS Sales, Presales, Strategic Advisory and others to ensure cross-organization alignment
- Engage directly with your customer base, walking the halls, developing Trusted Advisor relationships, positioning BY Software solutions and services, and supporting Request for Proposals (RFPs) for new sales opportunities
- Collaborate with all internal Blue Yonder business functions (i.e. Sales Leadership, Customer Executives, Customer Success teams, Delivery and Consulting counterparts, Product leadership, etc.) to develop and maintain an effective sales strategy, and ensuring efficiency during the sales cycle to drive profitable outcomes for Blue Yonder
- Provide insights and support to the Sales Leadership and/or Customer Executive during a sales cycle
- Develop implementation plans and effort estimates based on our recommended best practices, as well as writing and delivering business proposals and detailed Statements of Work, focusing on quick time to value in support of software sales cycles and services back-sell opportunities
- Work closely with the customers in discovery sessions and ongoing follow-up discussions to ensure clear, unambiguous definition of scope and deliverables for the software implementation by the delivery teams
- Facilitate Services workshops for prospective customers highlighting the value of Blue Yonder's services in addressing customers' business challenges and needs with Blue Yonder solutions and professional services offerings
- Establish relationships with the key decision makers to negotiate services contracts and facilitate successful sales outcomes
- Work with Customer Success and marketing to develop collateral for implementation approaches and promote Blue Yonder events and trade shows
- Develop template plans and services sales collateral, and help ramp up other team members and new hires on the team
- Work with Partners where applicable to identify opportunities and create demand through lead generation activities, product & services launch campaigns, and targeted account selling strategies in existing and opportunistic markets for assigned territory
What we are looking for
- Combination of 10 years' relevant experience either positioning implementation services in support of Software Sales / evaluating need for implementation services (as a customer/partner) / previous experience in a formal sales /account managementrole
- Relevant or equivalent work experience implementing BY portfolio supply chain solutions
- Exposure to industry specific business / planning processes for Retail Softlines and/or Hardlines
- Exposure to new AI/ML based Solutions is preferred
- Ability to thrive in an extremely fast-paced, high-pressure, high-visibility role and handle multiple priorities
- Superioranalytical skills, technical aptitude and attention to detail
- Current experience in a high growth enterprise software company, with SaaS/Cloud business models
- Strong leadership skills and ability to influence desired outcomes
- Strong communication, reporting andpresentation skillsto large groups of people and customer C-Suite
- Ability to work in a fast-paced environment and handle multiple priorities
- Strong interpersonal skills and ability to build relationships with customers and partners
- Able to travel as required; minimum 25% travel expected
Synonymous Business Title:Sr Services Advisor
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This position has a base salary range of $130,000 - $140,000, in addition to a commission component.
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
Comprehensive Medical, Dental and Vision
401K with Matching
Flexible Time Off
Corporate Fitness Program
A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Equal opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law applicable to the state in which you work.
Salary : $130,000 - $140,000