Technology Operations Support Engineer, Secret Clearance

Department: Technology Operations

Location: Reston, VA

Employment Type: Full-Time

Reports To: Manager, Director of Technology Operations

About The Role

Blue Sky Innovators is seeking an experienced IT professional to join our Technology Operations department. The ideal candidate will play a key role in managing, supporting, and optimizing our Hybrid Microsoft Azure environments, ensuring reliability, scalability, and security across our hybrid cloud infrastructure and enterprise systems.

As a technical resource, you will provide advanced support for complex issues, lead infrastructure projects, and act as a subject matter expert (SME) for Azure-based solutions and hybrid integrations.

Key Responsibilities

• Manage and maintain Microsoft Azure resources, including virtual machines, storage accounts, networking, and identity management.
• Support and optimize hybrid cloud environments (on-premises and Azure).
• Monitor system performance, perform troubleshooting, and resolve service desk tickets.
• Implement and enforce security best practices across Azure services, including role-based access control (RBAC), policies, and compliance standards.
• Automate cloud operations through scripting (PowerShell, Azure CLI, or ARM templates).
• Collaborate with Technology Operations teams to design, implement, and document infrastructure solutions.
• Support disaster recovery and business continuity planning and testing.
• Participate in on-call rotation and provide after-hours support as needed.
• Mentor junior team members and provide technical guidance on Azure and infrastructure topics.
  
  

Qualifications

Required:

• 3 years of experience in IT infrastructure or systems administration roles.
• 3 years of hands-on experience managing and supporting Microsoft Azure environments.
• Strong understanding of Azure networking, identity management, and EUD management.
• Experience with virtualization (Proxmox/KVM, VMWare, etc.), Windows, MacOS, and Linux.
• Demonstrated experience with monitoring and management tools (e.g., Microsoft Sentinel, Entra ID, Log Analytics, Microsoft Intune).
• Excellent troubleshooting and analytical skills.
• Strong communication skills and ability to work collaboratively in a team environment or independently.
• Ability to lift 50lbs in support of IT infrastructure installations.
• Understanding of one of the following compliance frameworks
• CMMC 2.0
• ISO 27001
• SOC 2 Type 2
  

Preferred:

• Azure Fundamentals (AZ-104), Azure Solutions Architect Expert, or similar certification.
• Experience with Infrastructure as Code (IaC) tools such as Terraform and/or Ansible.
• Familiarity with DevOps practices and CI/CD pipelines.
• Experience within the U.S. DOW
• Experience supporting Microsoft 365 and in enterprise environments.
• Secret Clearance and willingness to be submitted for Top Secret Clearance
  
  

Why Join Us

• Opportunity to work with cutting-edge Azure technologies and enterprise-scale systems.
• Collaborative team culture focused on innovation, learning, and operational excellence.
  
  

Blue Sky Innovators, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are a qualified job seeker with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.blueskyinnovators.com as a result of your disability. To request an accommodation, please email us at careers@blueskyinnovators.com and provide your name and contact information. Please note: this is only for job seekers with disabilities requesting an accommodation.