What are the responsibilities and job description for the GENERAL MANAGER (GM) Embassy Suites Palmdale, CA position at Blue Sky Hospitality Solutions?
General Manager (GM) – Embassy Suites Palmdale, CA
Palmdale, California | Full-Service Hotel Leadership Opportunity
We are seeking an experienced, hands-on General Manager to lead operations at a 156-room Embassy Suites in Palmdale, California.
This is a high-impact leadership role for a hospitality professional who can drive operational performance, lead teams, strengthen guest satisfaction, and deliver financial results.
The ideal candidate is a strong operator, visible leader, and business-minded hotel executive who can balance guest experience, team engagement, and bottom-line performance.
Key Responsibilities
- Oversee all aspects of hotel operations, including Rooms, Housekeeping, Engineering, Food & Beverage, Sales, and Guest Services
- Drive financial performance, including revenue, expense controls, labor management, and GOP performance
- Lead forecasting, budgeting, and P&L accountability
- Ensure strong guest satisfaction, service recovery, and brand standards execution
- Lead, develop, and hold accountable the hotel leadership team
- Support sales efforts and partner with commercial leadership to grow market share
- Maintain brand compliance, quality assurance readiness, and operational discipline
- Oversee meeting/event operations (4,000 sq. ft. of meeting space)
- Support capital planning, maintenance priorities, and asset preservation
- Build an engaged culture focused on performance, service, and retention
Qualifications
- 5 years progressive hotel leadership experience
- Prior General Manager or strong Assistant General Manager experience in a branded hotel required
- Full-service hotel experience strongly preferred
- Experience with Hilton brand standards a plus
- Strong background in financial management, labor controls, and guest service performance
- Proven ability to lead teams, solve problems, and drive results
- Experience with P&L accountability, forecasting, and operational planning
- Systems knowledge such as OnQ or similar preferred
What We’re Looking For
We are looking for a leader who can:
✔ Drive operational and financial performance
✔ Lead from the floor, not just the office
✔ Build strong teams and accountability
✔ Balance guest satisfaction with business results
✔ Bring energy, discipline, and ownership mindset
Compensation
Base Salary: $95,000–$115,000
Performance-based bonus opportunity
Benefits package including medical, dental, vision, PTO and 401(k)
Referrals welcome.
Salary : $95,000 - $115,000