What are the responsibilities and job description for the Service Project Manager position at Blue Signal Search?
Service Project Manager
Location: On-site in Nashville, TN
A growing service driven organization is looking for a Service Project Manager to help keep customer commitments on track, support field operations, and create a dependable experience from kickoff through closeout. This is a strong opportunity for someone who enjoys balancing people, schedules, documentation, and problem solving in a hands-on environment. The right person will play a visible role in helping a high accountability team deliver responsive service, improve internal processes, and support long term customer relationships.
What You Will Do
- Lead day to day coordination for service agreements, preventive maintenance visits, and corrective work across multiple customer sites.
- Partner with field technicians, vendors, and internal stakeholders to align schedules, site access, materials, and customer expectations.
- Prepare quotes, service proposals, work summaries, and closeout documentation with strong attention to timing and detail.
- Track open work orders, monitor deliverables, and escalate risks early to keep commitments on time and on budget.
- Maintain organized digital records for completed service activity, including approvals, notes, receipts, and supporting paperwork.
- Support an on-site service operation in Nashville by helping organize dispatch activity, technician readiness, and customer communication.
- Contribute to process improvements related to purchasing, material flow, and service administration.
- Participate in an after hours call rotation to help triage urgent service needs and route support appropriately.
What You Bring
- Experience coordinating field service, facilities, construction support, maintenance operations, or contract administration in a fast-moving environment.
- Strong Microsoft Office skills, especially Excel and Word, with the ability to manage documentation and status reporting.
- Associate degree in business, operations, engineering technology, logistics, or a related discipline is preferred.
- Clear and professional communication skills, with the ability to work across customers, technicians, suppliers, and internal teams.
- Strong organizational instincts, sound judgment, and the ability to manage multiple priorities at once.
- Valid driver’s license and ability to travel occasionally to customer or vendor locations as needed.
- Authorization to work in the United States without sponsorship.
Work Environment and Benefits
This role may require periodic travel to customer locations, supplier engagements, and field operations as needed. The company offers full time salaried employment, health benefits, retirement plan support, paid time off, and additional opportunities tied to performance and company growth.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS