What are the responsibilities and job description for the Internal Controls Consulting, Consultant position at Blue Shield of California?
Your Role
The Internal Controls Advisory Services team provides objective consulting and advisory services designed to add value and assist management with establishing and maintaining an effective system of internal controls. The team helps Blue Shield of California accomplish its objectives by providing enterprise-wide oversight, advisory, testing, and monitoring while partnering with business functions that retain accountability for control execution and effectiveness. The Internal Controls Consulting, Consultant will report to the Senior Manager, Internal Controls Advisory Services. In this role you will be responsible for collaborating to strengthen the effectiveness of the organization’s controls, drive substantial improvements in overall performance and position our organization for continued growth and success.
Your Work
In this role, you will:
- Partner with business and technology teams to identify, assess, and prioritize key risks, contributing to a dynamic internal controls workplan
- Perform end‑to‑end internal control assessments, including evaluating control design and effectiveness, analyzing evidence, and documenting processes, risks, and issues across financial, operational and vendor/third-parties processes
- Translate complex risks into clear, actionable insights through concise reports and presentations for management and stakeholders
- Apply a data‑driven, curious mindset to explore automation, analytics, and emerging technologies that enhance control monitoring and advisory insights
- Serve as a trusted advisor to control owners and functional leaders, providing guidance on control design, effectiveness, and remediation within defined governance and escalation frameworks
- Collaborate with IT and business partners to understand system environments, data flows, and dependencies that inform effective control design
- Develop high‑quality risk and control matrices, process narratives or flowcharts, and assessment documentation to support advisory and non‑recurring engagements
- Monitor control health, track deficiencies, and support remediation oversight to closure in alignment with protocols
- Promote adoption of automation, standardized workflows, and applicable tools to reduce manual processes and enhance monitoring capabilities
Your Knowledge and Experience
- Requires a bachelor's degree or equivalent experience
- Requires a minimum of 7 years of prior relevant experience
- Requires Internal Audit or SOX compliance experience, with a strong understanding of financial and non-financial internal controls and impact to operational processes
- Experience supporting control automation initiatives or integrating controls with technology and data platforms
- Leverages internal control expertise to develop practical, risk-based recommendations that address process and control gaps; effectively negotiates issues and drives resolution
- Strong communication skills with ability to influence stakeholders and drive adoption of standardized control practices across lines of business
- Experience in data analytics and visualization tools (e.g., Power BI, Tableau, SQL, or Excel advanced functions) to analyze control and operational data, automate reporting, and support risk monitoring
- Ability to work independently and manage competing priorities in a dynamic and hybrid environment, with experience in health insurance industry preferred
- CIA or CISA certification preferred