Director, Enterprise Risk Management

Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in – join us!

Your Role

The Enterprise Risk Management (ERM) team is part of the Corporate Integrity and Risk Management (CIRM) functions in Blue Shield’s Law Department. The ERM Director will report to the ERM Senior Director. In this role you will lead the ongoing maintenance and continuous improvement of Blue Shield’s ERM Program, including company-wide execution of the Enterprise Risk Assessment (ERA), maintaining the ERM Framework and enterprise-level Risk Appetite documentation, and preparation of the annual Own Risk and Solvency Assessment (ORSA) report. In addition, this role manages the Law Department’s financial plan and budget oversight process. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Manage, improve, and drive consistency of ERM processes, tools, policies, and further develop a "risk aware" culture that focuses on strategic objectives and drives value for the Company
• Establish and maintain effective and productive relationships with business partners and leadership; influence and support business partners to ensure roles and responsibilities with respect to risk management are understood and effectively executed
• Lead, manage, mentor, and develop ERM staff
• Support the General Counsel, Chief Risk and Compliance Officer, and Deputy General Counsels through effective legal & compliance risk and operational budget management
• Lead the ERA process to effectively identify, evaluate risks, and monitor risk response activities
• Oversee preparation of the annual ORSA report and ensure full and timely ORSA compliance, including the submission of all required regulatory filings
• Maintain and further develop BSC’s Risk Appetite framework, monitor risk exposures at the corporate level, and escalate risks outside of approved tolerance limits
• Organize risk management related governance cadences and deliver high-quality reporting to senior leadership and committees, such as the Operating Committee and Audit Committee
• Partner with business leaders for specific activities and projects related to risk assessments, Risk Appetite, etc.
• Lead Records Management compliance for the entire company as a special branch of the ERM function. Duties include maintaining the Records Management Policy, including the Records Retention Schedule, supporting business areas in their records retention responsibilities and during major company projects and strategic initiatives. Support the Legal Hold process and manage records management vendors (e.g., Iron Mountain)
• Lead the Law Department’s Finance function, managing the operational budget, and represent the Law Department in company-wide financial planning and oversight routines