Administrative Assistant, Entry

The Enterprise Architecture & Innovation (EAI) team helps manage and align Health Plans’ technology infrastructure with its business goals, ensuring that independently conceived and deployed solutions do not lead to unnecessarily complicated and expensive siloed systems. It defines the enterprise business & technology capabilities and their relationships to run, grow, and transform the business.

The Administrative Assistant will report to the Senior Director of Healthcare Quality and Affordability Solutions. In this role you will fully support the Senior Director in addition to other Directors within the organization and provide limited support to the cascading leadership team.

Your Role

In this role, you will:

• Expertly manage administrative matters, in the absence of, or on behalf of the directors
• Serve as an administrative liaison between directors, managers, direct reports and others within and outside the organization
• Manage day-to-day organization of senior leaders’ calendars, appointments, meetings, and related schedule
• Professionally manage high-pressure environments to ensure positive interactions
• Leverage AI tooling and build out agents and systems to do your job most efficiently using tools like Microsoft Copilot and others
• Collaborate in the Admin community and find ways to share best practices for leveraging AI to accomplish administrative tasks
• Perform event planning for the organization and critical F2F events - independently plan appropriate facilities, food, and IT support for meetings and events at approved office facilities
• Provide onboarding support; facilitate equipment, badging, ergonomic requests, access management, seating, phones, and teleworking issues
• Plan travel: partner with leader to plan travel and coordinate flights, hotels, etc.
• Perform meeting management, developing notes and summaries of meetings, meeting scheduling, calendaring
• Manage distribution lists, org charts, and miscellaneous requests
• Support expense reporting/Concur: Submitting expense reports, approving expense reports, auditing to ensure compliance, managing invoice approvals, getting approvals for travel requests

Your Knowledge and Experience

• Requires an associate’s degree or equivalent experience
• Requires 0-2 years of prior relevant experience; Blue Shield of California Administrative Assistant experience preferred
• A combination of relevant business management experience and education may be acceptable
• Intermediate proficiency in Microsoft Office Suite including Microsoft Outlook, PowerPoint, Word, Excel, and Copilot are required.
• Intermediate proficiency of Lucid Charts preferred
• Planview, SharePoint, Service Marketplace, Concur, UltiPro
• Atlassian Jira is a plus
• Ability to demonstrate flexibility, resilience, problem-solving skills, and working independently
Ability to manage small projects

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

ABOUT THE TEAM
About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.