What are the responsibilities and job description for the Senior Director, Product Management for Core Health Plan position at Blue Shield of CA?
Your Role
The Sr. Director of Product Management for Core Health Plan is responsible for owning the strategy, outcomes, and technology enablement for core health plan offerings. This includes claims processing, network management, product benefit design, and eligibility and enrollment. The role ensures competitive, compliant, and customer-focused products that deliver measurable business results. This leader will own product outcomes end-to-end, working closely with internal teams, technology partners, and external stakeholders to define, deliver, and optimize solutions that meet market needs and regulatory requirements.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Requires a bachelor's degree in Business, Finance, Economics, Public Health, or Information Technology
Requires a minimum of 12 years of experience in Product Management, Management Consulting, Technology Strategy or Entrepreneurship, including 6 years of management experience gained as a team leader, supervisor or project/program manager
Requires deep domain expertise in the U.S. core health plan ecosystem is required, with an understanding of the complexities of areas like claims, benefits, enrollment, or provider networks and are passionate about creating change
Requires direct experience developing or managing products with a significant AI/ML component
Requires direct experience with technology and engineers teams and working closely on squads to deliver the product
Requires experience with the commercial aspects of product management, including pricing, packaging, and go-to-market strategy
Requires demonstrated ability to translate complex user needs and ambiguous market problems into a clear, prioritized product backlog and a compelling strategic roadmap
Requires an analytical mindset with a history of using both qualitative and quantitative data to build business cases and guide product strategy
Requires experience creating and developing communications that tell a compelling story to inspire and align stakeholders from the engineering team to the executive suite
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.